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Announcement bar not visible

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12 hours ago, derricksrandomviews said:

Its not hidden, its disconnected from your site except for one page.  I think it has to do with which page is  enabled as your home page. Is the following your home page?  

https://www.oruspace.co/wellness-ready 

You may have to be on the home page, then disable your announcement bar and enable it again. 

That was my first thought too but to no avail.

That's not my homepage, this is the home page: https://www.oruspace.co

When I enable/disable the bar the background image shifts, which suggests to me that the bar is there, but hidden behind the nav.

UPDATE: I can see it in mobile and tablet but not on desktop, and it is below the nav.

- The problem to solve is to get the bar to appear in desktop proportions, secondly for it to appear above the nav.

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  • Solution
21 hours ago, charmstrong said:

The announcement bar seems to be hidden behind the Nav bar

@derricksrandomviews is right. This is not a bug, it is being caused by the following Custom CSS that someone has manually added:

.Header--bottom.Header--overlay,.tweak-header-bottom-overlay-on-index-gallery .Header--bottom.Header--index-gallery {
  position: fixed !important;
  background-color: #fafafa
}

When you remove this, the announcement bar will function correctly.

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Content: Links in my posts may refer to SF Digital products or may be affiliate links.
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  • 1 year later...

An update, if I edit the announcement bar and save it, then it displays again. But when I go to the either the mobile or the desktop version and click on the "x" to the right of the bar to hide it, and then refresh the page the bar doesn't come back again. I would think the bar should reappeared everytime you either move to a different page or refresh the browser.

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20 hours ago, Nano said:

An update, if I edit the announcement bar and save it, then it displays again. But when I go to the either the mobile or the desktop version and click on the "x" to the right of the bar to hide it, and then refresh the page the bar doesn't come back again. I would think the bar should reappeared everytime you either move to a different page or refresh the browser.

What is your site url?

Email me if you have need any help (free, of course.). Answer within 24 hours. 
Or send to forum message

How to: Setup Password & Share url Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care

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  • 9 months later...
20 minutes ago, EMV said:

where do I see if that custom code was added?

See Adding custom code to your site.

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About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.
If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too.

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16 minutes ago, EMV said:

I am not a developer and don't want to mess with the template I have use. Any ideas?

You can look for the code as long as you don't make any changes and then click Save, you should not cause a problem by just looking.

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  • 3 months later...

Hello All, 

I am having a similar issue.

I can no longer see my announcement bar. I checked the code and cut all Custom CSS code out with no change (before pasting it back). I checked each page for advanced code and I do not see anything that would cause the announcement to disappear. Please help me figure out why my announcement bar is no longer showing on my mobile or desktop website.

https://www.jdvcounselingandtherapy.com/

Thanks in advance.

Edited by moni25
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  • 7 months later...

I am also facing similar problem, I can see the announcement bar on mobile and google chrome browser, but can't see it on safari. I have not added any custom code for the header or announcement bar. 

Can someone let me know what could be the issue here ?

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1 hour ago, Decacorn said:

I am also facing similar problem

Please post the URL for a page on your site where we can see your issue.

A link to the backend of the your site won’t work for us, i.e. a url that contains /config/.

Please set up a site-wide password, if your site is not public and you've not already done so.

Post the password here.

Adding a site-wide password does not allow anyone to alter your site. It only allows those with the password to see your site.

Please read the site-wide password and how to share a link documentation to understand how they work.

We can then take a look at your issue.

You may find How to post a forum question post useful.

Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.

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