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Item specific shipping options


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Site URL: https://www.survivaltechniques.co.uk/shop

Hello!

I am moving my shop over to Squarespace from BigCartel and can't find a way to register the correct shipping for my products. 

I sell a range of paintings, prints and canvas bags which have a big range of shipping prices, ie a painting is going to cost a lot more to send than an A3 print. I can only find an option to set shipping rates by weight or flat rate, neither of which work as customers often buy a combination of products, which each need to be packaged separately. 

Is there a way I can set a shipping rate per product?

I used to have my shop with BigCartel and it was very easy to set a specific shipping rate for each product. The current options in Squarespace are driving me crazy with how inflexible they are.

Any help would be much appreciated. 

This is my shop: https://www.survivaltechniques.co.uk/shop

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you would think with all the people asking for it they would implement item specific shipping. It's probably one of the most common requests I see in these forums and they're losing a lot of business

Just adding to this thread. I'm in the same position - selling very different items of size and weight. Would love if Squarespace could help out with selecting product-specific shipping. To give

I agree with the above comments. Item specific shipping options are much needed!!

  • 2 weeks later...
  • 2 months later...

you would think with all the people asking for it they would implement item specific shipping. It's probably one of the most common requests I see in these forums and they're losing a lot of business because of it. I know several people who have left squarespace because of that and I'm looking at different options myself. Disappointing to say the least

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Just adding to this thread. I'm in the same position - selling very different items of size and weight. Would love if Squarespace could help out with selecting product-specific shipping.

To give the developers an example of how this is difficult for vendors, particularly at this time:

Australia Post became rather unreliable during lockdown in Melbourne. So it was important to me to be able to arrange a free click and collect option for those who were able to (within the 5km lockdown zone). during a print sale. I also think that if it's possible, this is a more environmentally-friendly option so I can deliver on bike or people pick up from me personally.

Some people unexpectedly used the free click and collect option on a totally different product option (zines) - people well outside the 5km zone, who I had no choice but to to post out to. I wore the very small cost of postage, but I think that if Squarespace could see how awkward this is, they could hopefully dream up a better solution for the Shop section than this.

Thank you - Rebecca S

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  • 4 weeks later...

SQSP folk don't really read every post in this forum nor do they respond to feature requests here. you will need to contact customer support and log a ticket regarding a feature you want added. and then pray (if you're the praying sort) because there is no guarantee the feature you want will ever see the light of day. they tend to do what they want rather than actually listen to their customers. if they did, issues/problems/limitations with taxes, order creation, shipping, manual gift card creation, manual order creation, coupons/discounts, etc. would have already been fixed or addressed. honestly, on the backend side, they are severely behind the competition with all the ridiculous limitations and lack of features that you would actually find in other e-commerce platforms today.

Edited by sruss76
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  • 4 weeks later...

Exactly what CheshireGarden said.  Set up by weight, use arbitrary weight ranges, and assign prices to each range.  Then in the custom field of the product details add it's corresponding "weight" and it will show correctly in checkout.

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  • 3 weeks later...

So we can't do item specific shipping or use negotiated rates with shippers.  That is not good for my business if it does not change I will have to switch platforms.  I have some products that can only be picked up and others we ship and others we do home delivery for.  

 

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I agree that per item shipping settings would be awesome, and someone up in the thread kind of described how to do it, and it was really difficult for me to wrap my head around it. This article from the Printful blog was extremely helpful. 

https://www.printful.com/blog/match-printful-shipping-rates/

I went ahead and set up that same scheme for my Printful items. The challenge I've got is incorporating items not fulfilled by Printful into that same shipping rate scheme. Anyway, I hope this helps!

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I've consulted this thread many times for a solution to this problem and there still is none! Now I'm here to add to the chorus of people asking for better shipping settings, in addition to the post I just made. The workaround we're using now is calling our products a "service," which sort of works but not well.

 

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Chiming in on this. Ridiculous one can't do something as simple as setting specific shipping options for particular products :/ I'm not going to send an A5 print for the same price as an A3 etc. 

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On 11/9/2020 at 12:26 AM, Boostew said:

Some people unexpectedly used the free click and collect option on a totally different product option (zines) - people well outside the 5km zone, who I had no choice but to to post out to. I wore the very small cost of postage, but I think that if Squarespace could see how awkward this is, they could hopefully dream up a better solution for the Shop section than this.

 

I have been having the same issue. Some of my items are dramatically smaller and cheaper to ship than others. So of course everyone started choosing the cheaper shipping option, which wasn't an actual reflection of the shipping cost. I explicitly labeled it "for this item only" sort of thing, but it didn't matter. I feel like I have to honor that cost of shipping even though it's customer error. I'm out like $6 per order. Not the end of the world, but frustrating. For international orders it's worse. If I set one shipping rate, it doesn't factor in adding additional/heavy items. I thought I'd added a cost for additional items, but it turns out it was just an additional charge per item.

I finally decided to just include US shipping in my pricing, but that means if someone orders multiple items they're charged for shipping multiple times. I've had to do a few partial refunds. Not the end of the world, but not efficient. I feel like it also makes it look like my shop isn't professional or like I'm intentionally overcharging or something.

I don't even want Squarespace to calculate my shipping costs, I just want to be able to set per item, per country.

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  • 2 weeks later...

The fact that I can't easily have a set shipping cost for each item is infuriating and is preventing me from making my site go live. I'm trying to figure it all out by assigning arbitrary weights to the different items, but it's extremely confusing. It's ridiculous that this feature still doesn't exist.

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4 hours ago, chathamsign said:

The fact that I can't easily have a set shipping cost for each item is infuriating and is preventing me from making my site go live. I'm trying to figure it all out by assigning arbitrary weights to the different items, but it's extremely confusing. It's ridiculous that this feature still doesn't exist.

I am in the same unhappy place.  This document on Spotify helps with the setup of the weighted average pricing scheme.  It is not really manageable with you get more than a few groups if products.  https://help.printify.com/en/articles/2788783-how-to-set-up-printify-flat-rates

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On 7/16/2020 at 4:29 AM, SurvivalTechniqiues said:

Site URL: https://www.survivaltechniques.co.uk/shop

Hello!

I am moving my shop over to Squarespace from BigCartel and can't find a way to register the correct shipping for my products. 

I sell a range of paintings, prints and canvas bags which have a big range of shipping prices, ie a painting is going to cost a lot more to send than an A3 print. I can only find an option to set shipping rates by weight or flat rate, neither of which work as customers often buy a combination of products, which each need to be packaged separately. 

Is there a way I can set a shipping rate per product?

I used to have my shop with BigCartel and it was very easy to set a specific shipping rate for each product. The current options in Squarespace are driving me crazy with how inflexible they are.

Any help would be much appreciated. 

This is my shop: https://www.survivaltechniques.co.uk/shop

I found it helps if you set. your shipping by its weight. You can set the specific weight for each item in your shop (Pages > Shop) and then set specific shipping for specific weights in (Commerce > Shipping).  I'm no expert by any means - so I hope this helps. 

 

 

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