SurvivalTechniqiues 4 Share Posted July 16, 2020 Site URL: https://www.survivaltechniques.co.uk/shop Hello! I am moving my shop over to Squarespace from BigCartel and can't find a way to register the correct shipping for my products. I sell a range of paintings, prints and canvas bags which have a big range of shipping prices, ie a painting is going to cost a lot more to send than an A3 print. I can only find an option to set shipping rates by weight or flat rate, neither of which work as customers often buy a combination of products, which each need to be packaged separately. Is there a way I can set a shipping rate per product? I used to have my shop with BigCartel and it was very easy to set a specific shipping rate for each product. The current options in Squarespace are driving me crazy with how inflexible they are. Any help would be much appreciated. This is my shop: https://www.survivaltechniques.co.uk/shop tesiab, blagamonster, cmj167 and 1 other 4 Link to post
BedeFelts37 0 Share Posted July 27, 2020 Hi, I have the same challenge. Did you ever find an answer to this issue so you can set different shipping rates for specific products? Thanks Link to post
paul2009 29,748 Share Posted July 27, 2020 On 7/16/2020 at 12:29 PM, SurvivalTechniqiues said: Is there a way I can set a shipping rate per product? No. As you said, you can determine shipping costs by weight or set flat rates; you cannot set them per product. Hi, I'm Paul, founder of SF Digital, a specialist company helping Squarespace users by building the features that Squarespace didn't include™. Explore our range of Squarespace Extensions, including the Wishlist, and Datepicker Extension or book a Squarespace Expert for 1:1 help. Note that links in my posts may be affiliate links. Link to post
eoddistillery 2 Share Posted July 30, 2020 I can not believe they do not offer a shipping per item. It seems squarespace wants to conduct business the old school way, the way business is done pre covid. There must be options. Pleaseassignmeusername and cmj167 2 Link to post
KatherineSwetman 3 Share Posted August 11, 2020 I completely agree - I NEED customizable item-specific shipping rates. I'm scouring this forum and online message boards to see if anyone has found a work-around for this! cmj167, eoddistillery and trashcasual 3 Link to post
sandracheesman 19 Share Posted August 15, 2020 And us too! It is making the whole ecommerce facility unworkable! Pleaseassignmeusername, trashcasual, blagamonster and 1 other 4 Link to post
PhilipStewart 8 Share Posted November 4, 2020 I agree with the above comments. Item specific shipping options are much needed!! trashcasual, blagamonster, dsophie and 2 others 5 Link to post
JRKingdon 5 Share Posted November 5, 2020 you would think with all the people asking for it they would implement item specific shipping. It's probably one of the most common requests I see in these forums and they're losing a lot of business because of it. I know several people who have left squarespace because of that and I'm looking at different options myself. Disappointing to say the least blagamonster, eoddistillery, Pleaseassignmeusername and 2 others 5 Link to post
Boostew 5 Share Posted November 9, 2020 Just adding to this thread. I'm in the same position - selling very different items of size and weight. Would love if Squarespace could help out with selecting product-specific shipping. To give the developers an example of how this is difficult for vendors, particularly at this time: Australia Post became rather unreliable during lockdown in Melbourne. So it was important to me to be able to arrange a free click and collect option for those who were able to (within the 5km lockdown zone). during a print sale. I also think that if it's possible, this is a more environmentally-friendly option so I can deliver on bike or people pick up from me personally. Some people unexpectedly used the free click and collect option on a totally different product option (zines) - people well outside the 5km zone, who I had no choice but to to post out to. I wore the very small cost of postage, but I think that if Squarespace could see how awkward this is, they could hopefully dream up a better solution for the Shop section than this. Thank you - Rebecca S eoddistillery, paul2009, blagamonster and 1 other 4 Link to post
Pleaseassignmeusername 0 Share Posted December 3, 2020 Hasn’t this feature of selling products been essentially standard since like 2006? It is a little unbelievable you can’t set shipping per item. I’m just commenting to add to the noise. Link to post
sruss76 29 Share Posted December 3, 2020 (edited) SQSP folk don't really read every post in this forum nor do they respond to feature requests here. you will need to contact customer support and log a ticket regarding a feature you want added. and then pray (if you're the praying sort) because there is no guarantee the feature you want will ever see the light of day. they tend to do what they want rather than actually listen to their customers. if they did, issues/problems/limitations with taxes, order creation, shipping, manual gift card creation, manual order creation, coupons/discounts, etc. would have already been fixed or addressed. honestly, on the backend side, they are severely behind the competition with all the ridiculous limitations and lack of features that you would actually find in other e-commerce platforms today. Edited December 3, 2020 by sruss76 Link to post
CheshireGarden 6 Share Posted December 5, 2020 If you are at the "Advanced Business" tier, you can select "Calculated shipping" where you enter dimensions and weight for each product. This supports US domestic shipping only. Link to post
savvytech 0 Share Posted January 1 Exactly what CheshireGarden said. Set up by weight, use arbitrary weight ranges, and assign prices to each range. Then in the custom field of the product details add it's corresponding "weight" and it will show correctly in checkout. Link to post
cmj167 0 Share Posted January 3 Embarrassing that item specific shipping isn't possible. Link to post
CascadeOrganic 0 Share Posted Wednesday at 09:45 PM So we can't do item specific shipping or use negotiated rates with shippers. That is not good for my business if it does not change I will have to switch platforms. I have some products that can only be picked up and others we ship and others we do home delivery for. Link to post
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