SurvivalTechniqiues Posted July 16, 2020 Share Posted July 16, 2020 Site URL: https://www.survivaltechniques.co.uk/shop Hello! I am moving my shop over to Squarespace from BigCartel and can't find a way to register the correct shipping for my products. I sell a range of paintings, prints and canvas bags which have a big range of shipping prices, ie a painting is going to cost a lot more to send than an A3 print. I can only find an option to set shipping rates by weight or flat rate, neither of which work as customers often buy a combination of products, which each need to be packaged separately. Is there a way I can set a shipping rate per product? I used to have my shop with BigCartel and it was very easy to set a specific shipping rate for each product. The current options in Squarespace are driving me crazy with how inflexible they are. Any help would be much appreciated. This is my shop: https://www.survivaltechniques.co.uk/shop david_stowe, tesiab, blagamonster and 7 others 9 1 Link to comment
BedeFelts37 Posted July 27, 2020 Share Posted July 27, 2020 Hi, I have the same challenge. Did you ever find an answer to this issue so you can set different shipping rates for specific products? Thanks DarrenRyeArtist and Peculiarium 2 Link to comment
eoddistillery Posted July 30, 2020 Share Posted July 30, 2020 I can not believe they do not offer a shipping per item. It seems squarespace wants to conduct business the old school way, the way business is done pre covid. There must be options. DarrenRyeArtist, Peculiarium, cmj167 and 2 others 5 Link to comment
KatherineSwetman Posted August 11, 2020 Share Posted August 11, 2020 I completely agree - I NEED customizable item-specific shipping rates. I'm scouring this forum and online message boards to see if anyone has found a work-around for this! E_J_L, david_stowe, rosemallowfarms and 6 others 9 Link to comment
sandracheesman Posted August 15, 2020 Share Posted August 15, 2020 And us too! It is making the whole ecommerce facility unworkable! Peculiarium, A000ooo, IsenMike and 5 others 8 Link to comment
PhilipStewart Posted November 4, 2020 Share Posted November 4, 2020 I agree with the above comments. Item specific shipping options are much needed!! Figrin, david_stowe, DarrenRyeArtist and 8 others 11 Link to comment
JRKingdon Posted November 5, 2020 Share Posted November 5, 2020 you would think with all the people asking for it they would implement item specific shipping. It's probably one of the most common requests I see in these forums and they're losing a lot of business because of it. I know several people who have left squarespace because of that and I'm looking at different options myself. Disappointing to say the least tesiab, Boostew, eoddistillery and 9 others 12 Link to comment
Boostew Posted November 9, 2020 Share Posted November 9, 2020 Just adding to this thread. I'm in the same position - selling very different items of size and weight. Would love if Squarespace could help out with selecting product-specific shipping. To give the developers an example of how this is difficult for vendors, particularly at this time: Australia Post became rather unreliable during lockdown in Melbourne. So it was important to me to be able to arrange a free click and collect option for those who were able to (within the 5km lockdown zone). during a print sale. I also think that if it's possible, this is a more environmentally-friendly option so I can deliver on bike or people pick up from me personally. Some people unexpectedly used the free click and collect option on a totally different product option (zines) - people well outside the 5km zone, who I had no choice but to to post out to. I wore the very small cost of postage, but I think that if Squarespace could see how awkward this is, they could hopefully dream up a better solution for the Shop section than this. Thank you - Rebecca S SandNotOil, Pleaseassignmeusername, Peculiarium and 6 others 9 Link to comment
Pleaseassignmeusername Posted December 3, 2020 Share Posted December 3, 2020 Hasn’t this feature of selling products been essentially standard since like 2006? It is a little unbelievable you can’t set shipping per item. I’m just commenting to add to the noise. david_stowe, SandNotOil and Peculiarium 3 Link to comment
eoddistillery Posted December 3, 2020 Share Posted December 3, 2020 FIX IT! IsenMike 1 Link to comment
sruss76 Posted December 3, 2020 Share Posted December 3, 2020 (edited) SQSP folk don't really read every post in this forum nor do they respond to feature requests here. you will need to contact customer support and log a ticket regarding a feature you want added. and then pray (if you're the praying sort) because there is no guarantee the feature you want will ever see the light of day. they tend to do what they want rather than actually listen to their customers. if they did, issues/problems/limitations with taxes, order creation, shipping, manual gift card creation, manual order creation, coupons/discounts, etc. would have already been fixed or addressed. honestly, on the backend side, they are severely behind the competition with all the ridiculous limitations and lack of features that you would actually find in other e-commerce platforms today. Edited December 3, 2020 by sruss76 david_stowe 1 Link to comment
CheshireGarden Posted December 5, 2020 Share Posted December 5, 2020 If you are at the "Advanced Business" tier, you can select "Calculated shipping" where you enter dimensions and weight for each product. This supports US domestic shipping only. Peculiarium 1 Link to comment
savvytech Posted January 1, 2021 Share Posted January 1, 2021 Exactly what CheshireGarden said. Set up by weight, use arbitrary weight ranges, and assign prices to each range. Then in the custom field of the product details add it's corresponding "weight" and it will show correctly in checkout. david_stowe 1 Link to comment
cmj167 Posted January 3, 2021 Share Posted January 3, 2021 Embarrassing that item specific shipping isn't possible. Peculiarium and david_stowe 2 Link to comment
CascadeOrganic Posted January 20, 2021 Share Posted January 20, 2021 So we can't do item specific shipping or use negotiated rates with shippers. That is not good for my business if it does not change I will have to switch platforms. I have some products that can only be picked up and others we ship and others we do home delivery for. Link to comment
MMEbyKiandraTrickett Posted January 24, 2021 Share Posted January 24, 2021 Just joining the thread. My client offers free shipping for all her products (wedding dresses, thousands). But shes just introduced a couple smaller things that she needs to add postage to.. As the rest of the store is free shipping, I'm only going to add weight to the products needing a cost and then add them that way.. but very messy! SandNotOil, david_stowe, hasher22 and 1 other 4 Link to comment
KaiserVonGrauer Posted January 27, 2021 Share Posted January 27, 2021 I agree that per item shipping settings would be awesome, and someone up in the thread kind of described how to do it, and it was really difficult for me to wrap my head around it. This article from the Printful blog was extremely helpful. https://www.printful.com/blog/match-printful-shipping-rates/ I went ahead and set up that same scheme for my Printful items. The challenge I've got is incorporating items not fulfilled by Printful into that same shipping rate scheme. Anyway, I hope this helps! Link to comment
Aqua-Resin Posted February 3, 2021 Share Posted February 3, 2021 I've consulted this thread many times for a solution to this problem and there still is none! Now I'm here to add to the chorus of people asking for better shipping settings, in addition to the post I just made. The workaround we're using now is calling our products a "service," which sort of works but not well. Link to comment
Froggle91 Posted February 7, 2021 Share Posted February 7, 2021 Chiming in on this. Ridiculous one can't do something as simple as setting specific shipping options for particular products :/ I'm not going to send an A5 print for the same price as an A3 etc. IsenMike and david_stowe 2 Link to comment
jalapeno Posted February 12, 2021 Share Posted February 12, 2021 On 11/9/2020 at 12:26 AM, Boostew said: Some people unexpectedly used the free click and collect option on a totally different product option (zines) - people well outside the 5km zone, who I had no choice but to to post out to. I wore the very small cost of postage, but I think that if Squarespace could see how awkward this is, they could hopefully dream up a better solution for the Shop section than this. I have been having the same issue. Some of my items are dramatically smaller and cheaper to ship than others. So of course everyone started choosing the cheaper shipping option, which wasn't an actual reflection of the shipping cost. I explicitly labeled it "for this item only" sort of thing, but it didn't matter. I feel like I have to honor that cost of shipping even though it's customer error. I'm out like $6 per order. Not the end of the world, but frustrating. For international orders it's worse. If I set one shipping rate, it doesn't factor in adding additional/heavy items. I thought I'd added a cost for additional items, but it turns out it was just an additional charge per item. I finally decided to just include US shipping in my pricing, but that means if someone orders multiple items they're charged for shipping multiple times. I've had to do a few partial refunds. Not the end of the world, but not efficient. I feel like it also makes it look like my shop isn't professional or like I'm intentionally overcharging or something. I don't even want Squarespace to calculate my shipping costs, I just want to be able to set per item, per country. JoolsW, david_stowe, chathamsign and 2 others 5 Link to comment
unicornbullybites Posted February 12, 2021 Share Posted February 12, 2021 I'm just about to switch platforms. SP is way to clunky on the back end. Best templates and such but its INSANE item specific shipping isn't an option. I am wasting $ on shipping. david_stowe 1 Link to comment
chathamsign Posted February 24, 2021 Share Posted February 24, 2021 The fact that I can't easily have a set shipping cost for each item is infuriating and is preventing me from making my site go live. I'm trying to figure it all out by assigning arbitrary weights to the different items, but it's extremely confusing. It's ridiculous that this feature still doesn't exist. IsenMike and david_stowe 2 Link to comment
Matanzas_Waterman Posted February 24, 2021 Share Posted February 24, 2021 4 hours ago, chathamsign said: The fact that I can't easily have a set shipping cost for each item is infuriating and is preventing me from making my site go live. I'm trying to figure it all out by assigning arbitrary weights to the different items, but it's extremely confusing. It's ridiculous that this feature still doesn't exist. I am in the same unhappy place. This document on Spotify helps with the setup of the weighted average pricing scheme. It is not really manageable with you get more than a few groups if products. https://help.printify.com/en/articles/2788783-how-to-set-up-printify-flat-rates Link to comment
Matanzas_Waterman Posted February 25, 2021 Share Posted February 25, 2021 Hurry up SQSP and get this feature implemented. I am losing money on shipping and actively searching for an alternative platform. Link to comment
CCR Posted March 2, 2021 Share Posted March 2, 2021 On 7/16/2020 at 4:29 AM, SurvivalTechniqiues said: Site URL: https://www.survivaltechniques.co.uk/shop Hello! I am moving my shop over to Squarespace from BigCartel and can't find a way to register the correct shipping for my products. I sell a range of paintings, prints and canvas bags which have a big range of shipping prices, ie a painting is going to cost a lot more to send than an A3 print. I can only find an option to set shipping rates by weight or flat rate, neither of which work as customers often buy a combination of products, which each need to be packaged separately. Is there a way I can set a shipping rate per product? I used to have my shop with BigCartel and it was very easy to set a specific shipping rate for each product. The current options in Squarespace are driving me crazy with how inflexible they are. Any help would be much appreciated. This is my shop: https://www.survivaltechniques.co.uk/shop I found it helps if you set. your shipping by its weight. You can set the specific weight for each item in your shop (Pages > Shop) and then set specific shipping for specific weights in (Commerce > Shipping). I'm no expert by any means - so I hope this helps. SandNotOil 1 Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment