eastinaz Posted July 15, 2020 Share Posted July 15, 2020 This comes up for me sometimes, and its really hit or miss. I wait a bit to try again and it might save, or it might not, and I need to cancel the edit. Has anyone else encountered this problem? Link to comment
eastinaz Posted July 17, 2020 Author Share Posted July 17, 2020 After a lot of trial and error, it only happens when I try to delete addition information text. I've resorting to just creating all of my products again from scratch Link to comment
paul2009 Posted July 17, 2020 Share Posted July 17, 2020 There’s a known bug in Squarespace - there must always be a text block in the additional information tab, otherwise the product will not save. If you have difficulties saving, add an empty Text Block in this section. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
diangelodistribution Posted April 12, 2022 Share Posted April 12, 2022 I'm also encountering an error message: I've tried duplicating an existing product and creating a new product from scratch, and still get this error message. I've tried different browsers, shut down and relaunched browsers, all to no avail. This is the first time I've run into this problem. Link to comment
diangelodistribution Posted April 12, 2022 Share Posted April 12, 2022 Site URL: http://www.diangelopublications.com I'm encountering an error message when trying to add product to my store. I've tried duplicating an existing product and creating a new product from scratch, and still get this error message. I've tried different browsers, shut down and relaunched browsers, all to no avail. This is the first time I've run into this problem. Link to comment
paul2009 Posted April 12, 2022 Share Posted April 12, 2022 Look at the URL (in green text) in the Marketing section just above the Checkout section in your screenshot and ensure it is valid. Click EDIT to change the URL. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
diangelodistribution Posted April 12, 2022 Share Posted April 12, 2022 Done that - URL has no underscores or odd characters, yet still receive this error message. Link to comment
paul2009 Posted April 13, 2022 Share Posted April 13, 2022 12 hours ago, diangelodistribution said: URL has no underscores or odd characters Then I recommend you get in touch with Squarespace Customer Care and ask them to help you to troubleshoot this. At this time of day you should be able to contact them for an interactive online chat. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment