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Error when saving edited products

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There’s a known bug in Squarespace - there must always be a text block in the additional information tab, otherwise the product will not save. If you have difficulties saving, add an empty Text Block in this section. 

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  • 1 year later...

Look at the URL (in green text) in the Marketing section just above the Checkout section in your screenshot and ensure it is valid. Click EDIT to change the URL.

edit-marketing-product-composer.thumb.png.9942698df746f53f0ad178ce97f02125.png

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

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12 hours ago, diangelodistribution said:

URL has no underscores or odd characters

Then I recommend you get in touch with Squarespace Customer Care and ask them to help you to troubleshoot this. At this time of day you should be able to contact them for an interactive online chat.

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

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