2FAKND Posted July 12, 2020 Share Posted July 12, 2020 Site URL: https://www.jessicajoelson.com/ Hi, I am looking to take my personal account to a business account. I am currently paying annually for my personal account. If I pay annually for my business account will I be able to cancel it before a year and just go back to personal if I find it's not working for me. Will I be refunded if I cancel before the year is up or maybe that credit goes towards my annual personal plan payment anyway? Is there a way to do a free trial of the business plan while already having an annual personal plan? Very confusing. Thank you! Link to comment
tuanphan Posted July 15, 2020 Share Posted July 15, 2020 You can contact Squarespace Customer Care. Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
JensenV Posted July 16, 2020 Share Posted July 16, 2020 Quote If I pay annually for my business account will I be able to cancel it before a year and just go back to personal if I find it's not working for me. Will I be refunded if I cancel before the year is up or maybe that credit goes towards my annual personal plan payment anyway? When you upgrade your plan, you’ll be charged the prorated difference between the two plans based on the remaining time in your billing cycle. Your billing cycle and renewal date won't change. When you downgrade your plan, you’ll be refunded the prorated difference between the two plans. The refund is based on the remaining time in your billing cycle. Your billing cycle and renewal date won't change. https://support.squarespace.com/hc/en-us/articles/205826008-Changing-your-billing-plan Link to comment
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