FinalVibe Posted July 10, 2020 Share Posted July 10, 2020 Site URL: http://finalvibe.com/ I woke up this morning to a new order email from Squarespace - and the billing/shipping information was my information. I did not submit it, and it included [test] in the subject line. Test mode is and has been off on my website. Is this a glitch on the side of Squarespace/Stripe by chance? Has this ever happened with anyone else? bgill 1 Link to comment
bgill Posted January 18, 2021 Share Posted January 18, 2021 This has happened to me twice now. I got a phantom order and was told by support that it had to be someone on our team. It wasn't. Then just yesterday, I got another phantom test order, but for subscription items that don't exist on our store. I'm awaiting further help from their support. Have you figured this out? Link to comment
abass Posted March 1, 2021 Share Posted March 1, 2021 Same thing happened to me today and the day before. Test orders that I had submitted while working on the website have been placed again without anyone doing anything. Do we have any updates on this issue? Link to comment
haydenbrown Posted July 21, 2022 Share Posted July 21, 2022 The same thing has just happened to me. A subscription product that is no longer available on my site has been ordered three times today by my username, sometimes with different email addresses as a test order. There were no responses to the posts here so i assume this is just a gremlin? Link to comment
paul2009 Posted July 21, 2022 Share Posted July 21, 2022 2 hours ago, haydenbrown said: There were no responses to the posts here The forum community would love to help but we are unable to assist when you are experiencing a technical issue with the platform. When something isn't working as expected, please contact Squarespace Customer Care directly using this contact form. About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
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