Instagram feed not loading properly

cgoods21 · July 1, 2020

Has anyone run in to issues with their Instagram feed not loading properly on their site? I noticed mine wasn't populating posts as I published them so I reset the data and now some aren't showing up at all (screen shot attached for reference). Any insight on how to fix this issue? Thanks in advance!

kbortell · July 2, 2020

I reported an issue with Instagram blocks to Squarespace. The Instagram connection seems to have broken on all my sites, and when I reset a connection, comments don't show up any more (important for my sites!), and multi-picture posts don't show (I think they used to show the first picture, which was an ok solution for my purposes). I was told Squarespace is working on a fix, but not sure when resolution expected.

Susana_SQSP · July 3, 2020

Hi everyone,

For any issues you are experiencing with Squarespace's platform, contacting Squarespace Customer Support would be the best approach. As mentioned in the forum guidelines we don't track bug reports in this forum.

For now, I am closing this post.

Instagram feed not loading properly

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