AronJones Posted June 29, 2020 Posted June 29, 2020 What should be the simplest task is turning into a chore as I'm struggling to find the information I need to explain how to move my existing live site on Squarespace 7.0 to a new template that only exists in 7.1. I am happy to start from scratch. I currently have a trial for 7.1 and my current site won't auto-renew until November 2020. All i want to do is just stop the current site running and set the new Nolan template as the site to be live. Can someone please explain how to do this? I have already pointed the domain to the new template. Thanks in advance. Aron.
derricksrandomviews Posted June 29, 2020 Posted June 29, 2020 How long ago did your https://www.aronjones.co.uk/ domain to the 7.1 site? How did you do it? Here is the procedure from Squarepace. https://support.squarespace.com/hc/en-us/articles/205812098-Moving-a-domain-to-another-Squarespace-site
wallacewebdesign Posted July 24, 2020 Posted July 24, 2020 I have created another site from scratch using SS7.1 and I quite like 7.1. I get how to move the domain name from a site based on SS7.0 to SS7.1. My question is can I stop/cancel the 7.0 site and transfer the remaining subscription time to a new 7.1 site? I would no longer use the 7.0 site, I'd just delete it. I'd be staying with SS so they'd not be losing a customer. (In fact, they'd be getting a much happier happy customer.) DerrickRandomViews does what I'm asking make sense, do you know if this is possible?
tuanphan Posted July 24, 2020 Posted July 24, 2020 10 hours ago, wallacewebdesign said: I have created another site from scratch using SS7.1 and I quite like 7.1. I get how to move the domain name from a site based on SS7.0 to SS7.1. My question is can I stop/cancel the 7.0 site and transfer the remaining subscription time to a new 7.1 site? I would no longer use the 7.0 site, I'd just delete it. I'd be staying with SS so they'd not be losing a customer. (In fact, they'd be getting a much happier happy customer.) DerrickRandomViews does what I'm asking make sense, do you know if this is possible? You should contact Squarespace Customer Care for this problem. Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!)
paul2009 Posted July 24, 2020 Posted July 24, 2020 11 hours ago, wallacewebdesign said: My question is can I stop/cancel the 7.0 site and transfer the remaining subscription time to a new 7.1 site? It's not possible to transfer subscriptions from one site to another. When you’re satisfied with your new site and ready to go live, pay for the new 7.1 site to upgrade it from a trial to a paid plan. When your 7.1 site is live and you no longer need your old 7.0 site, you can cancel your old plan. As Tuan said, if you had remaining time in an annual subscription, contact Squarespace Customer Support to see if you’re eligible for a prorated refund for switching sites. Bear in mind that it is not possible to move Email Campaigns or Scheduling subscriptions between sites, so you'd have to cancel those subscriptions on your old site and subscribe again on your new site. For more information about moving from Squarespace version 7.0 to version 7.1, see this support article. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
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