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emorrow

Change service to product?

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So I'm just about to take my site live when I realize that all of my inventory was mistakenly added as "services" instead of physical products. How can I change this without having to delete all of my inventory and starting over? It doesn't give the option when I try to edit....

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On 6/25/2020 at 12:53 AM, emorrow said:

my inventory was mistakenly added as "services" instead of physical products. How can I change this without having to delete all of my inventory and starting over?

Once a product has been added, it cannot be changed from a service to a physical product - or vice versa. Products must be added again.

However, there's a CSV export/import option that should help you to do this:

  • Export your products to a CSV file
  • Open the .csv file in a spreadsheet editor, like Google Sheets or Microsoft Excel.
  • Ensure each Product Type field from Service to Physical
  • Save the CSV file
  • Import the CSV file. You can import up to 200 products per Product Page via .csv. Each product can have up to 100 variants.

For more information, see Completing the product import .csv file

Note that you'll need to install them as completely new products on a new products page. You cannot simply update existing products because the product type cannot be changed.

Edited by paul2009

sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi, I'm Paul, founder of SF Digital, a specialist company building the features that Squarespace didn't include
I am a Squarespace Developer and Squarespace Circle Leader with a
strong reputation on the Squarespace Forum. I'm trusted by thousands of Squarespace users worldwide, including designers, freelancers, business owners and agencies. My extensions add capabilities to Squarespace websites around the globe. They include the Enquiry Form ExtensionDatepicker Extension and Age Verification ExtensionNeed a custom Squarespace extension? Tell me about the functionality you need. Note that some links in my posts may be affiliate links. Book a Squarespace Expert when you need help.

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On 6/25/2020 at 1:34 AM, paul2009 said:

Once a product has been added, it cannot be changed from a service to a physical product - or vice versa. Products must be added again.

However, there's a CSV export/import option that should help you to do this:

  • Export your products to a CSV file
  • Open the .csv file in a spreadsheet editor, like Google Sheets or Microsoft Excel and change each Product Type field from Service to Physical
  • Save the CSV file
  • Import the CSV file. You can import up to 200 products per Product Page via .csv. Each product can have up to 100 variants.

For more information, see Completing the product import .csv file

This does not work for me. I did exactly this, made sure to capitalize PHYSICAL, made sure there were no spaces, etc. When importing, Squarespace always returns that the Product Type field is invalid. I've used Apple Numbers, Excel, and Google Sheets, always saving as CSV with the CSV file extension. 

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If these are existing products, you cannot change the product type. It is fixed and cannot be edited (changing the field in the CSV file will cause an error on import). You must add them as completely new products on a new products page. 


sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi, I'm Paul, founder of SF Digital, a specialist company building the features that Squarespace didn't include
I am a Squarespace Developer and Squarespace Circle Leader with a
strong reputation on the Squarespace Forum. I'm trusted by thousands of Squarespace users worldwide, including designers, freelancers, business owners and agencies. My extensions add capabilities to Squarespace websites around the globe. They include the Enquiry Form ExtensionDatepicker Extension and Age Verification ExtensionNeed a custom Squarespace extension? Tell me about the functionality you need. Note that some links in my posts may be affiliate links. Book a Squarespace Expert when you need help.

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