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adamluszniak

Matsuya Template - Store 2 - Thumbnail size issue

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Site URL: https://viola-elephant-djpd.squarespace.com/config/pages/5eb00fc5abd97f4ca0303dec

Hi, 

I'm struggling to get image thumbnails on product pages to work. They end up of off centre for some reason.

Site link - https://viola-elephant-djpd.squarespace.com/config/pages/5eb00fc5abd97f4ca0303dec

Password - PlanarWorks

Also, the full screen 'lightbox' image displayed when i click the product image is a cropped landscape, where as I want it to be an un-cropped version of the image in it's original format. 

 

Can anyone help with these issues? 

 

Thanks for your help!

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On 6/23/2020 at 1:42 PM, tuanphan said:

It seems fine here. Did you solve?

image.thumb.png.034298ee8b0c9ec4e7e454adf1acddb4.png

Hi Tuanphan, 

Thanks for your help. I can't actually see the thumbnails in your screen shot, however this is how it looks on my screen in Chrome: 1535143737_ScreenShot2020-06-25at14_49_45.thumb.png.99092c1f445b157130df8e42e037efde.png

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On 6/22/2020 at 3:37 PM, adamluszniak said:

I'm struggling to get image thumbnails on product pages to work. They end up of off centre for some reason.

Squarespace believe this is a bug and have escalated it for investigation.

Whenever you experience something that doesn't look right, it's a good idea to report it to Squarespace Customer Care. The more of us who report an issue, the quicker that they realise there is an issue. You can reach out to them here.
 


sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi, I'm Paul, founder of SF Digital, a specialist company building the features that Squarespace didn't include
I am a Squarespace Expert and Squarespace Circle Leader with a
strong reputation on the Squarespace Forum. I'm trusted by thousands of Squarespace users worldwide, including designers, freelancers, business owners and agencies. My extensions add capabilities to Squarespace websites around the globe. They include the Enquiry Form ExtensionDatepicker Extension and Age Verification ExtensionNeed a custom Squarespace extension? Tell me about the functionality you need. Note that some links in my posts may be affiliate links. Book a Squarespace Expert when you need help.

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2 hours ago, adamluszniak said:

Do you know how i can track the progress of this bug?

If you report it too, you’ll be added to the case. 


sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi, I'm Paul, founder of SF Digital, a specialist company building the features that Squarespace didn't include
I am a Squarespace Expert and Squarespace Circle Leader with a
strong reputation on the Squarespace Forum. I'm trusted by thousands of Squarespace users worldwide, including designers, freelancers, business owners and agencies. My extensions add capabilities to Squarespace websites around the globe. They include the Enquiry Form ExtensionDatepicker Extension and Age Verification ExtensionNeed a custom Squarespace extension? Tell me about the functionality you need. Note that some links in my posts may be affiliate links. Book a Squarespace Expert when you need help.

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