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Matsuya Template - Store 2 - Thumbnail size issue

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Posted

Site URL: https://viola-elephant-djpd.squarespace.com/config/pages/5eb00fc5abd97f4ca0303dec

Hi, 

I'm struggling to get image thumbnails on product pages to work. They end up of off centre for some reason.

Site link - https://viola-elephant-djpd.squarespace.com/config/pages/5eb00fc5abd97f4ca0303dec

Password - PlanarWorks

Also, the full screen 'lightbox' image displayed when i click the product image is a cropped landscape, where as I want it to be an un-cropped version of the image in it's original format. 

 

Can anyone help with these issues? 

 

Thanks for your help!

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Posted
On 6/23/2020 at 1:42 PM, tuanphan said:

It seems fine here. Did you solve?

image.thumb.png.034298ee8b0c9ec4e7e454adf1acddb4.png

Hi Tuanphan, 

Thanks for your help. I can't actually see the thumbnails in your screen shot, however this is how it looks on my screen in Chrome: 1535143737_ScreenShot2020-06-25at14_49_45.thumb.png.99092c1f445b157130df8e42e037efde.png

Posted
On 6/22/2020 at 3:37 PM, adamluszniak said:

I'm struggling to get image thumbnails on product pages to work. They end up of off centre for some reason.

Squarespace believe this is a bug and have escalated it for investigation.

Whenever you experience something that doesn't look right, it's a good idea to report it to Squarespace Customer Care. The more of us who report an issue, the quicker that they realise there is an issue. You can reach out to them here.
 

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

Posted
2 hours ago, adamluszniak said:

Do you know how i can track the progress of this bug?

If you report it too, you’ll be added to the case. 

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

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