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Why 48–72 Hrs for DNS update?


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Hi there, we currently have a squarespace site with the domain and DNS being hosted by a third party. We have just built a new Squarespace site and need to now point our domain to the new site.

Squarespace says “If all records are entered correctly, your domain should connect to your site within 24 hours. At times, it can take up to 72 hours. Visit the Domains panel at any time to check your progress.” 

Does anyone know if that is a Squarespace thing or a third party DNS issue? As our DNS host has quick controls of making updates in 2 minutes, so we are confused as to why it can be up to 72 hours, is it a Squarespace reason for the slow changeover? Doesn't make it easy to 'launch' our new site, when we don't know when it will show up as new.

Love any thoughts people have. Thank you. PAT

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9 hours ago, pat said:

Does anyone know if that is a Squarespace thing or a third party DNS issue? As our DNS host has quick controls of making updates in 2 minutes, so we are confused as to why it can be up to 72 hours, is it a Squarespace reason for the slow changeover?

This is how the internet works. It isn’t specific to Squarespace. When you change a DNS record, that change is only made on your domain name host. From there, it needs to propagate across the internet to every other DNS server where your domain name is recorded. This ‘propagation’ process copies details from server to server so that everyone on the internet can find your website. The process should complete in a couple of hours but you should allow up to 72 hours before reporting issues, because it can take this long. There are ways to speed up the process but it involves pre-planning; if you are ready to go live now, these steps won’t help you. 

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