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Social Media Icons Disappeared on 7.1

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Posted
3 hours ago, LaptopCAT said:

Thank you! It's a public site: https://www.lecomptoirla.com/.

 

 

Can anyone recommend a fix for social icons disappearing from a version 7.0 site? The social icons are visible when using Safari, but don't appear when viewing our website in Chrome. 

I check that it is fine on your site. Do you still need help?

image.thumb.png.b25b6904ecf6171208af67d94e2fc5d6.png

BeyondSpace - Squarespace Website Developer

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Posted

Hi @bangank36,

That's so odd. This is what I see in our footer when viewed in Chrome from my computer. Is there some reason why you guys can see the social widgets but I'm not able to see them in Chrome?

As mentioned earlier, I can see the social widgets fine in Safari (on my computer) and have no problem seeing them in Safari and Chrome from my phone.

Thank you guys for trying to help me troubleshoot this!

Screen Shot 2022-03-09 at 13.02.12.png

Posted
4 hours ago, LaptopCAT said:

Is there some reason why you guys can see the social widgets but I'm not able to see them in Chrome?

If I had to take a wild stab at it. Perhaps some kind of filtering extension installed on that Chrome? Check what extensions you have installed. Anything like AdBlock?

Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.

Posted
6 hours ago, LaptopCAT said:

Our social widgets reappeared once I turned off the AdBlock extension on Chrome

If you want to keep AB on you may be able to add an exception to the filter list.

Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.

  • 3 months later...
Posted

Hi.

Mine dosent work either.

www.nordskovarkitektur.dk
should be in the bottom just below "+45 xx xx xx xx" 
There is an invisible icon that iam able to mouse over.

 

Posted
2 hours ago, surfund said:

Hi.

Mine dosent work either.

www.nordskovarkitektur.dk
should be in the bottom just below "+45 xx xx xx xx" 
There is an invisible icon that iam able to mouse over.

 

I check on the dev tool that there is no element under the number

image.thumb.png.15dfeb36d16a5b3aff690bc26229deaf.png

I can not find the visible icon as you mention.

Can you check it again or send some screenshot of your issue?

BeyondSpace - Squarespace Website Developer

🖼️ Lightbox Studio (Pinch/Zoom images, videos - PDFs Lightbox - ...) </>  🗓️ Delivery Date Picker (Date picker form field)
Gallery block 7.1 workaround </> 🤖 Ask me anything

  • 2 weeks later...
Posted (edited)

Hi.

Thanks for your reply.

The bottom meaning in this case the footer.
Also have the problem in the header.

Screenshots attached 🙂

squarespace02.jpg

squarespace01.jpg

Edited by surfund
  • 10 months later...
Posted

Our social icons on https://www.farmore.io in the footer have been showing for months, but all of a sudden they have disappeared. To my knowledge, we have no custom code affecting their appearance. Can anyone assist?

As a side note, the icons are visible while in "Edit" mode but disappear once you exit "Edit."

Posted

Hi, nice to greet you. I would like to know if you were able to solve the problem with the disappearing social media icons by any chance.

And have other problem, i need to change the bullet colors but not with code 

Posted

Also having this issue. Any SqSp responses?

Icons should be between the MENU and CALENDAR

 

Site: spsnyc.org

Screen Shot 2023-05-15 at 2.32.41 PM.png

Screen Shot 2023-05-15 at 2.32.53 PM.png

Posted

Anyone ever find the answer to this? Obvs a SqSp problem.... help! Please and thanks

spsnyc.org

 

Screen Shot 2023-05-15 at 2.32.41 PM.png

Screen Shot 2023-05-15 at 2.32.53 PM.png

Posted
On 5/16/2023 at 8:52 PM, Gaf said:

spsnyc.org

Try adding this line to top of Code Injection > header

 <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/6.1.1/css/all.min.css" integrity="sha512-KfkfwYDsLkIlwQp6LFnl8zNdLGxu9YAA1QvwINks4PhcElQSvqcyVLLD9aMhXd13uQjoXtEKNosOWaZqXgel0g==" crossorigin="anonymous" referrerpolicy="no-referrer" />
  

 

Email me if you have need any help (free, of course.). Answer within 24 hours. 
Or send to forum message

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  • 4 months later...
  • 5 months later...
Posted
On 3/3/2024 at 9:00 PM, ando_337 said:

Hello, 

I'm facing the same issue: The social media icons disappear as soon as I leave the editing mode.
Tried different browsers with and without adblocker - no difference.
Hope you guys can help!
 

URL: https://www.inneco.de/

Icons on Header, Footer or which position?

Email me if you have need any help (free, of course.). Answer within 24 hours. 
Or send to forum message

Contact Customer Care - Learn CSS - Buy me a coffee (thank you!)

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