AFZ 1 Share Posted June 20, 2020 (edited) Site URL: https://www.afzoelle.com/extra-af Sometime in the last two or three weeks, my social media icons have disappeared from the footer of my website and my contact page, even though I haven't touched them since early May and they were functioning as they should. I removed the CSS that I had for them thinking maybe something got updated and that broke, but they did not come back. Here's how the space looked on my published website in my footer: When I go into settings, the block still says "Social Links," the links are visible, but the box itself is empty. When I go to add a new social links block, there's no option for it anymore. Likewise, on my contact page, it's the same thing. On the published page, it's showing as blank, but when I click on edit, the empty social links box is there. They are not the same color as my background, so it's not something silly like that. The social media icons in my navigation header have been unaffected by this and are totally fine. I still have not put back the CSS for the regular icons until I can fix the issue. Any advice on how to fix this would be appreciated. Thank you! Edited June 20, 2020 by AFZ Removed one wrong picture Link to post
bangank36 708 Share Posted June 20, 2020 I can see these icons, is the issue sorted out? Greeting, it's BaNgan from BeyondSpace, I am Squarespace dev focus on provide solutions to enhance feature that squarespace.com can't provide.Feel free to check my current Squarespace Plugins Developement, Enable Pinch/Zoom on lightbox, Geolocation Automatic Currency Converter, Sortable Table from GSheetIf you find my answer fit your need, let's leave a like or upvote so others with the same issue can find their solution. Thank you Link to post
AFZ 1 Author Share Posted June 20, 2020 I tried logging into Safari. For some reason, there were a bunch of blank squares from Twitter between the newsletter and the social media links when I logged into settings through Safari that didn't show in Chrome. Once I deleted that, the icons started showing up in Chrome again. I have no idea how that resolved it, but it thankfully did. Thanks! Link to post
cjames 0 Share Posted September 13, 2020 Mine just disappeared also. What exactly are you referring to when you say there were a bunch of blank squares from Twitter between the newsletter and links. Where did you delete them? Link to post
erinrachel932 0 Share Posted November 5, 2020 Has anyone found a solution for this? Just happened to me as well. I can see the icons while editing, then once I click Save they disappear. Have checked in a different browser and a couple different devices and they don't appear anywhere. They can be clicked on but are not visible whatsoever. Link to post
bangank36 708 Share Posted November 6, 2020 8 hours ago, erinrachel932 said: Has anyone found a solution for this? Just happened to me as well. I can see the icons while editing, then once I click Save they disappear. Have checked in a different browser and a couple different devices and they don't appear anywhere. They can be clicked on but are not visible whatsoever. Please share current url Greeting, it's BaNgan from BeyondSpace, I am Squarespace dev focus on provide solutions to enhance feature that squarespace.com can't provide.Feel free to check my current Squarespace Plugins Developement, Enable Pinch/Zoom on lightbox, Geolocation Automatic Currency Converter, Sortable Table from GSheetIf you find my answer fit your need, let's leave a like or upvote so others with the same issue can find their solution. Thank you Link to post
benjaminp 0 Share Posted December 9, 2020 On 11/6/2020 at 9:24 AM, bangank36 said: Please share current url Mine's not showing up either. It is supposed to be on top of "Opens on weekdays" block in the footer. It only shows up in editor.https://cleaningequipment.org/ Link to post
nathanlmcguire 0 Share Posted January 30 i have a similar problem. on my site in the footer. https://www.nathanlmcguire.com/about It should be below my logo at the bottom of the page. I have changed the design and the shape appears but you can't differentiate between facebook insta and twitter. can anyone help please? Link to post
tuanphan 9,335 Share Posted January 31 7 hours ago, nathanlmcguire said: i have a similar problem. on my site in the footer. https://www.nathanlmcguire.com/about It should be below my logo at the bottom of the page. I have changed the design and the shape appears but you can't differentiate between facebook insta and twitter. can anyone help please? Just try some code. I think you can contact Squarespace Customer Care You can send your question to my email to get faster answer. How to: Setup password & share url Insert Custom CSS Open Page Header Upload Custom Font Find Block ID, Data Section ID Contact Squarespace Customer Care -- Yup! Link to post
creedon 580 Share Posted January 31 8 hours ago, nathanlmcguire said: can anyone help please? What I found was that the svg itself appears to be missing. Have you tried recreating all the elements involved in the social icons? social block? The social links in Settings? First delete everything and save. Then create the needed bits. tuanphan 1 Find my contributions useful? Please like, upvote, mark my answer as best , and see my profile. Thanks for your support! Link to post
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