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Javascript Plugin Spacing Issue


groundsy

Question

Site URL: https://www.progresscreative.com.au/

I'm having an issue with my site after adding a google review plugin towards the base of the home page. After adding the plugin, the site works well on desktop, but when viewing the site on a mobile device, the website menu is now off centre and there's movement on the whole site. Is there some coding I need to specify in the plugin code for the width?

Here's the current plugin coding and some screenshots from mobile:

<script src="https://apps.elfsight.com/p/platform.js" defer></script>
<div class="elfsight-app-bf4b8d76-663c-45ef-87f5-081326fd84d6"></div>

Screenshot_20200618-122719_Chrome.jpg

Screenshot_20200618-122734_Chrome.jpg

Edited by groundsy
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Hi groundsy,

I still saw the mobile menu in correct place, did you solve the issue or take off the google script snippet?

Greeting, it's BaNgan from BeyondSpace, I am Squarespace dev focus on provide solutions to enhance feature that squarespace.com can't provide.
Feel free to check my current Squarespace Plugins Developement, Advanced Product Delivery Date Time PickerGeolocation Automatic Currency Converter, Sortable Table from GSheet
If you find my answer fit your need, let's leave a like or upvote so others with the same issue can find their solution. Thank you

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Hi @bangank36,

No I haven't resolved the issue yet. The site menu is off centre (it's appearing in the lower right area of the screen), when it should be centred vertically and horizontally, there's also the additional space to the right of the website which shouldn't be appearing. I've marked up in the screenshots

1863526534_Screenshot_20200618-122719_Chrome2.thumb.jpg.357e09acd971b5306c7dbbdf5e2dc0e5.jpg

1036003338_Screenshot_20200618-122734_Chrome2.thumb.jpg.c0396a62914d92bce4e8bbabd559f53f.jpg

and added screenshots from the website when I take out the javascript plugin.

Screenshot_20200618-155742_Chrome.thumb.jpg.1592da27f1debe6bd0d47fee69e48c9f.jpg

Screenshot_20200618-155443_Chrome.thumb.jpg.5892e5f895dd5c0c434dd4bbfb9ca04b.jpg

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Hi groundsy
Our apologies for the long wait! 
We’re very sorry to know that you are facing some issues with our widget and we'll be happy to help. Our developers have already checked your case and ready to help you. Please, contact our Support Team here - support@elfsight.com

Best regards,
Elfsight Team

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20 hours ago, MarkCollins said:

Hello there, was this issue resolved I have a very similar issue?

Hi @MarkCollins

Do you have the same issue with our widget? If yes, please contact our Support Team - your case might help to resolve the spacing issue for other Elfsight users.
Looking forward to your reply!

Best regards, 
Elfsight Team

Edited by Elfsight
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