groundsy Posted June 18, 2020 Share Posted June 18, 2020 (edited) Site URL: https://www.progresscreative.com.au/ I'm having an issue with my site after adding a google review plugin towards the base of the home page. After adding the plugin, the site works well on desktop, but when viewing the site on a mobile device, the website menu is now off centre and there's movement on the whole site. Is there some coding I need to specify in the plugin code for the width? Here's the current plugin coding and some screenshots from mobile: <script src="https://apps.elfsight.com/p/platform.js" defer></script> <div class="elfsight-app-bf4b8d76-663c-45ef-87f5-081326fd84d6"></div> Edited June 18, 2020 by groundsy Link to comment
Beyondspace Posted June 18, 2020 Share Posted June 18, 2020 Hi groundsy, I still saw the mobile menu in correct place, did you solve the issue or take off the google script snippet? Greeting, it's BeyondSpace, I am Squarespace dev focus on provide solutions to enhance feature that squarespace.com can't provide.Feel free to check my current Squarespace Plugins Developement: Enable Pinch/Zoom on lightbox, Delivery Date Picker, Lightbox Studio pluginIf you find my answer fit your need, let's leave a like or upvote so others with the same issue can find their solution. Thank you Link to comment
groundsy Posted June 18, 2020 Author Share Posted June 18, 2020 Hi @bangank36, No I haven't resolved the issue yet. The site menu is off centre (it's appearing in the lower right area of the screen), when it should be centred vertically and horizontally, there's also the additional space to the right of the website which shouldn't be appearing. I've marked up in the screenshots and added screenshots from the website when I take out the javascript plugin. Link to comment
Elfsight Posted June 30, 2020 Share Posted June 30, 2020 Hi groundsy, Our apologies for the long wait! We’re very sorry to know that you are facing some issues with our widget and we'll be happy to help. Our developers have already checked your case and ready to help you. Please, contact our Support Team here - support@elfsight.comBest regards,Elfsight Team Link to comment
MarkCollins Posted November 4, 2020 Share Posted November 4, 2020 Hello there, was this issue resolved I have a very similar issue? Link to comment
Elfsight Posted November 5, 2020 Share Posted November 5, 2020 (edited) 20 hours ago, MarkCollins said: Hello there, was this issue resolved I have a very similar issue? Hi @MarkCollins Do you have the same issue with our widget? If yes, please contact our Support Team - your case might help to resolve the spacing issue for other Elfsight users. Looking forward to your reply! Best regards, Elfsight Team Edited November 5, 2020 by Elfsight Link to comment
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