ERROR: Couldn't Clone Collection

I am attempting to customize the Moksha template, but every time I click on an area of the template to edit (ex: Banner, Title, Content Block) I get the following error: 

"Couldn’t clone collection

Check each section to make sure all field requirements are met."

Has anyone experienced this? 

Can anyone offer some guidance to this Squarespace newbie? 

Thanks much! 

Hey! I haven't found an answer yet either, but am coming across the same issue. I can't change anything with a new template I'm trying to build. Hoping to find an answer soon. 

Did you change code in template via sftp?

I have the same problem! 

Can someone help? It's annoying ... :(

I just found the solution, I had another template activated and the new template was also activated, but as I uninsatlled the old moksha template the sofia template worked, i hope it helps :)

23 hours ago, JudyNeptune said:

I have the same problem! 

Can someone help? It's annoying ... :(

23 hours ago, JudyNeptune said:

I just found the solution, I had another template activated and the new template was also activated, but as I uninsatlled the old moksha template the sofia template worked, i hope it helps :)

YES! JudyNeptune is right. I had the same problem, uninstalled several templates I wasn't using, and now it's fine. :)

On 6/11/2020 at 5:45 PM, StoriedCorey said:

I am attempting to customize the Moksha template, but every time I click on an area of the template to edit (ex: Banner, Title, Content Block) I get the following error: 

"Couldn’t clone collection

Check each section to make sure all field requirements are met."

Has anyone experienced this? 

Can anyone offer some guidance to this Squarespace newbie? 

Thanks much! 

 

Yes, I fixed it. JudyNeptune (see below) had the answer. Uninstall any other templates, because they're conflicting with it. Once you do that, your current template will work! 

Hey guys, so i'm seeing the solution from JudyNeptune, but confused by this. So are you saying that you can't build out a new template unless it's "Live"??  This is hugely problematic.  

Cheberly603 is correct, this is hugely problematic if you are trying to update your site with a new template and you need to keep your current site live. This did not use to be a problem. What is the deal @SQUARESPACE!!??

On 7/24/2020 at 11:47 AM, Idea Collective said:

Cheberly603 is correct, this is hugely problematic if you are trying to update your site with a new template and you need to keep your current site live. This did not use to be a problem. What is the deal @SQUARESPACE!!??

@Idea Collective   i don't know what happened but a few days ago my page suddenly fixed itself and i was then able to modify the new site. Hope yours is good to go now too!

On 7/24/2020 at 12:47 PM, Idea Collective said:

Cheberly603 is correct, this is hugely problematic if you are trying to update your site with a new template and you need to keep your current site live. This did not use to be a problem. What is the deal @SQUARESPACE!!??

Same! Trying to edit a new template with the old site live and keep running into this problem! Anyone have any suggestions?

Thanks, @JudyNeptune! That did it. Appreciate the solve.