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ERROR: Couldn't Clone Collection

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I am attempting to customize the Moksha template, but every time I click on an area of the template to edit (ex: Banner, Title, Content Block) I get the following error: 

"Couldn’t clone collection

Check each section to make sure all field requirements are met."

Has anyone experienced this? 

Can anyone offer some guidance to this Squarespace newbie? 

Thanks much! 

 

Edited by StoriedCorey
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Did you change code in template via sftp?

Greeting, it's BeyondSpace, I am Squarespace dev focus on provide solutions to enhance feature that squarespace.com can't provide.
Feel free to check my current Squarespace Plugins Developement: Enable Pinch/Zoom on lightbox, Delivery Date Picker, Keyword Highlighter
If you find my answer fit your need, let's leave a like or upvote so others with the same issue can find their solution. Thank you

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  • 4 weeks later...
23 hours ago, JudyNeptune said:

I have the same problem! 

Can someone help? It's annoying ... :(

 

23 hours ago, JudyNeptune said:

I just found the solution, I had another template activated and the new template was also activated, but as I uninsatlled the old moksha template the sofia template worked, i hope it helps :)

YES! JudyNeptune is right. I had the same problem, uninstalled several templates I wasn't using, and now it's fine. :)

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On 6/11/2020 at 5:45 PM, StoriedCorey said:

I am attempting to customize the Moksha template, but every time I click on an area of the template to edit (ex: Banner, Title, Content Block) I get the following error: 

"Couldn’t clone collection

Check each section to make sure all field requirements are met."

Has anyone experienced this? 

Can anyone offer some guidance to this Squarespace newbie? 

Thanks much! 

 

Yes, I fixed it. JudyNeptune (see below) had the answer. Uninstall any other templates, because they're conflicting with it. Once you do that, your current template will work! 

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  • 2 weeks later...
On 7/24/2020 at 11:47 AM, Idea Collective said:

Cheberly603 is correct, this is hugely problematic if you are trying to update your site with a new template and you need to keep your current site live. This did not use to be a problem. What is the deal @SQUARESPACE!!??

@Idea Collective   i don't know what happened but a few days ago my page suddenly fixed itself and i was then able to modify the new site. Hope yours is good to go now too!

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  • 2 weeks later...
On 7/24/2020 at 12:47 PM, Idea Collective said:

Cheberly603 is correct, this is hugely problematic if you are trying to update your site with a new template and you need to keep your current site live. This did not use to be a problem. What is the deal @SQUARESPACE!!??

Same! Trying to edit a new template with the old site live and keep running into this problem! Anyone have any suggestions?

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