StoriedCorey Posted June 11, 2020 Share Posted June 11, 2020 I am attempting to customize the Moksha template, but every time I click on an area of the template to edit (ex: Banner, Title, Content Block) I get the following error: "Couldn’t clone collection Check each section to make sure all field requirements are met." Has anyone experienced this? Can anyone offer some guidance to this Squarespace newbie? Thanks much! Link to comment
Mr__Twitchy Posted June 16, 2020 Share Posted June 16, 2020 Hey! I haven't found an answer yet either, but am coming across the same issue. I can't change anything with a new template I'm trying to build. Hoping to find an answer soon. Link to comment
Beyondspace Posted June 17, 2020 Share Posted June 17, 2020 Did you change code in template via sftp? BeyondSpace - Squarespace Website Developer 🖼️ Lightbox Studio (Enable Pinch/Zoom on lightbox) 🗓️ Delivery Date Picker (Squarespace Date picker form field) 💫 Gallery block 7.1 workaround 🥳 Sparkplugin Customisations Browsers (Browse +100 Spark plugin customisations) 🥳 Elfsight Template Browsers (Browse +1000 Elfsight widget Templates) If you find my answer useful, let's leave a like or upvote so others with the same issue can find their solution. Thank you! Link to comment
JudyNeptune Posted July 13, 2020 Share Posted July 13, 2020 I have the same problem! Can someone help? It's annoying ... :( Link to comment
JudyNeptune Posted July 13, 2020 Share Posted July 13, 2020 I just found the solution, I had another template activated and the new template was also activated, but as I uninsatlled the old moksha template the sofia template worked, i hope it helps :) Link to comment
JeffStadden Posted July 14, 2020 Share Posted July 14, 2020 23 hours ago, JudyNeptune said: I have the same problem! Can someone help? It's annoying ... :( 23 hours ago, JudyNeptune said: I just found the solution, I had another template activated and the new template was also activated, but as I uninsatlled the old moksha template the sofia template worked, i hope it helps :) YES! JudyNeptune is right. I had the same problem, uninstalled several templates I wasn't using, and now it's fine. :) Link to comment
JeffStadden Posted July 14, 2020 Share Posted July 14, 2020 On 6/11/2020 at 5:45 PM, StoriedCorey said: I am attempting to customize the Moksha template, but every time I click on an area of the template to edit (ex: Banner, Title, Content Block) I get the following error: "Couldn’t clone collection Check each section to make sure all field requirements are met." Has anyone experienced this? Can anyone offer some guidance to this Squarespace newbie? Thanks much! Yes, I fixed it. JudyNeptune (see below) had the answer. Uninstall any other templates, because they're conflicting with it. Once you do that, your current template will work! Link to comment
Cheberly603 Posted July 15, 2020 Share Posted July 15, 2020 Hey guys, so i'm seeing the solution from JudyNeptune, but confused by this. So are you saying that you can't build out a new template unless it's "Live"?? This is hugely problematic. Link to comment
Idea Collective Posted July 24, 2020 Share Posted July 24, 2020 Cheberly603 is correct, this is hugely problematic if you are trying to update your site with a new template and you need to keep your current site live. This did not use to be a problem. What is the deal @SQUARESPACE!!?? Link to comment
Cheberly603 Posted July 27, 2020 Share Posted July 27, 2020 On 7/24/2020 at 11:47 AM, Idea Collective said: Cheberly603 is correct, this is hugely problematic if you are trying to update your site with a new template and you need to keep your current site live. This did not use to be a problem. What is the deal @SQUARESPACE!!?? @Idea Collective i don't know what happened but a few days ago my page suddenly fixed itself and i was then able to modify the new site. Hope yours is good to go now too! Link to comment
stephannbell Posted August 7, 2020 Share Posted August 7, 2020 On 7/24/2020 at 12:47 PM, Idea Collective said: Cheberly603 is correct, this is hugely problematic if you are trying to update your site with a new template and you need to keep your current site live. This did not use to be a problem. What is the deal @SQUARESPACE!!?? Same! Trying to edit a new template with the old site live and keep running into this problem! Anyone have any suggestions? Link to comment
StoriedCorey Posted August 12, 2020 Author Share Posted August 12, 2020 Thanks, @JudyNeptune! That did it. Appreciate the solve. Link to comment
Featured Comment Susana_SQSP Posted August 13, 2020 Featured Comment Share Posted August 13, 2020 Hi everyone, Thanks for flagging this issue. We’ve noted this for our Design and Engineering teams to review, and they’ll use this feedback when implementing fixes and improvements in future releases. Usually this issue can be quickly resolved by refreshing the page. If that doesn't work, please reach out to Squarespace Customer Support. For now, I am closing this post; for any further questions regarding this issue, please reach out to the Customer Support team. Link to comment
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