stace224 Posted June 5, 2020 Share Posted June 5, 2020 Site URL: http://www.sankahscents.co.uk Good morning, I transferred my domain from EKM domains to Squarespace and received the confirmation email to say it was complete. The website wont load and when I checked the DNS details there is only one CNAME. The CNAME with the unique code is missing. My domain is now hosted by squarespace, i've checked EKM domains and it is empty. How do i find the unique host code to add the CNAME to point to verify.squarespace.com ? Link to comment
GypseaLaysea Posted June 9, 2020 Share Posted June 9, 2020 I'm having the exact same problem, were you able to find the solution? Link to comment
derricksrandomviews Posted June 9, 2020 Share Posted June 9, 2020 site is working fine. Link to comment
TheDetourEffect Posted July 4, 2021 Share Posted July 4, 2021 Did you figure this out? My unique CNAME code is also missing from Squarespace. It is located in my GoDaddy DNS Records, strangely, but I don't know how because within my Squarespace DNS Settings, only the www CNAME exists. My site works fine but it still matters because I'm having an issue elsewhere and the Squarespace support people keep telling me the missing CNAME is the reason, and I need to add it into my GoDaddy DNS. But it already IS located in my GoDaddy DNS Records. The place it is actually missing from is Squarespace Link to comment
GALLENCREATIVE Posted September 11, 2021 Share Posted September 11, 2021 We are having the same issue with our site that is hosted by Register.com. I've confirmed with Register.com that all DNS setting are correct on their end. We even went through the Squarespace instructions step by step with the Register.com tech support. Our previous website was working fine and then we switched everything to a new template. Any insight into this issue would be welcome. Thanks! Link to comment
paul2009 Posted September 11, 2021 Share Posted September 11, 2021 22 minutes ago, GALLENCREATIVE said: Any insight into this issue would be welcome. You'll need to provide details of the domain name. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
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