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Notification emails - language

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Posted

Site URL: http://noadecajou.com

Hello, 

My e-commerce website is set-up in French and I have added a weglot plugin to have an english version too as we sell throughout Europe. The notification e-mails are set-up in French, which is fine for my French customers but not for all the others. Is there a way to change the notification emails to English without changing the language of the main website? It would be great to have a code that allow me to have all my notification e-mails in English. 

Thank you very much for your help.

Best,

Tina 

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Posted

Hi Tina

If you need to manage inventory, there's no easy solution for a multi-language commerce site on Squarespace. They are designed for a single language.

As you've discovered, you can workaround many aspects with code and/or third-party services but you cannot change important commerce features like sales and notification emails. These live in the "back-end" of the Squarespace platform and you cannot access this. If you need to manage inventory, there's no easy solution for a multi-language commerce site on Squarespace.

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

  • 2 years later...
Posted
4 hours ago, rosieames said:

Do you think it will come?

Yes I do. 

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

  • 1 year later...
Posted

I've been reading about notification emails diferent language support but i can't find if it's currently possible to translate this notifications to differente languages to send them in their appropiate language to each client. Could you please clarify this, please? 
Thanks

Posted
11 hours ago, PeterB82 said:

I've been reading about notification emails diferent language support but i can't find if it's currently possible to translate this notifications to differente languages to send them in their appropiate language to each client.

Translated customer notification emails are enabled by default when you connect to Weglot to translate your website.

Customers who shop on your site will receive notification emails in the same language they were using when they browsed your site. You’ll find more information in Creating a multilingual site with Weglot.

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

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