Store Product Image on Mobile Displaying at Low Resolution (7.1)

Jameswfeng · June 1, 2020

I'm seeing low resolution store product images when viewed only on mobile (chrome browser), the browser resolution is 412px by 733 px

The product images were uploaded at the resolution of 2500px across and displays very crisp and fine on desktop and tablet.

I'm not experience this issue with any image blocks other than with the store product images.

Does anyone know what is going on?

NateJonesDesign · July 3, 2020

I'm having the same problem! Can someone help us?

With mine the Lightbox image is crisp and clear but the product image is fuzzy.

Susana_SQSP · July 3, 2020

Hey everyone,

Thanks for posting about the issues you have encountered on the display of product images on mobile.

Since these may involve some troubleshooting and be specific to only some users, please reach out to Squarespace Customer Support directly for personalized assistance.

With this, I will be closing this post.

Store Product Image on Mobile Displaying at Low Resolution (7.1)

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