Guest Posted May 24, 2020 Share Posted May 24, 2020 Site URL: https://www.parlourofwonders.com/ As the title says, I'm not receiving email notifications of new sales on my Squarespace store. I can view the recent sales in the Squarespace editor, but getting the emails would make my life a whole lot easier. This has been happening since around the start of May and I'm at the end of my rope! A month or two ago I had to edit my domain's MX records to make email work with G-Suite so my employees could message each other. Could that be impacting it? I still receive administrative emails from Squarespace, like when I change the email that's supposed to receive the commerce notifications, but nothing else otherwise. For reference, my domain is managed through a third-party, which is why I had to edit the MX records for G-Suite manually. I'm fairly tech-savvy, I just don't know where exactly the problem is! My guess is Squarespace, since everything else works fine with my current email setup, I'm just not getting the commerce emails I would like. Any help or suggestions would be very appreciated! Link to comment
tuanphan Posted May 24, 2020 Share Posted May 24, 2020 This problem, you can contact Squarespace Customer Care (Livechat or Email) Contact here. https://support.squarespace.com/hc/requests/new#choose-topic Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
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