How do I disable product image cropping on Mobile?

Site URL: https://art.charlesstemen.com/

I'm selling photo prints.

On mobile my product images are being cropped on the store, product, and fullscreen preview page in a way where the user will never see the full product. Making white bars on the images that get cropped or putting an duplicate image into the additional info were suggestions I got from Squarespage support - so clunky haha, not what I am looking for... I get and am ok with the cropping on the store / product page, but it seems crazy to me that the fullscreen image would be cropped and not just responsively fit any size image to the width of the screen.

Whats frustrating is that if I switch from desktop to mobile while in the fullscreen image preview, it shows the image uncropped! So I can see it how I want it! But does not do this ever when on mobile/clicking into fullscreen preview from mobile, so not very helpful.

Is there some CSS I can add to remove image cropping on mobile/tablets for the fullscreen preview and potentially the product detail page entirely? Alternating between slideshow/stacked/carousel does not affect mobile appearance, and not seeing any other changes within Squarespace that would address this.  

Ive seen some other threads with similar topics, so maybe this is a lost cause..

It seems you solved with CSS?

May I ask, are you printing the art yourself or using an online service? Thanks a bunch!

On 5/21/2020 at 7:13 AM, tuanphan said:

It seems you solved with CSS?

I did solve with CSS eventually, yes. 

On 5/22/2020 at 4:25 AM, Argenis said:

May I ask, are you printing the art yourself or using an online service? Thanks a bunch!

I am using an online service.

Can you please share the CSS you used to solve this?  Thanks!

5 hours ago, Aerdon said:

Can you please share the CSS you used to solve this?  Thanks!

I see this CSS in above site

@media screen and (max-width: 767px) {
    .tweak-product-basic-item-gallery-aspect-ratio-11-square .ProductItem-gallery-slides:before {
        padding-bottom:0
    }

    .ProductItem-gallery-slides-item {
        position: static;
        height: auto;
        overflow: initial
    }

    .ProductItem-gallery-slides-item.selected .ProductItem-gallery-slides-item-image {
        left: 0 !important;
        top: 0 !important;
        width: auto !important;
        height: auto !important;
        max-width: 100%
    }
}

I have the same issue, and the above CSS did not help me.

Can you share link to product? We can check easier

I'm having a similar issue with my slideshow gallery on mobile.

http://www.thomvallance.com

1 hour ago, thetv said:

I'm having a similar issue with my slideshow gallery on mobile.

http://www.thomvallance.com

Add to Home > Design > Custom CSS

@media screen and (max-width:640px) {
div#block-yui_3_17_2_1_1592935235062_24451 img {
    width: 100% !important;
    left: 0 !important;
    height: auto !important;
}
div#block-yui_3_17_2_1_1592935235062_24451 {height: 200px;}
}

On 8/30/2020 at 5:29 PM, tuanphan said:

I see this CSS in above site

@media screen and (max-width: 767px) {
    .tweak-product-basic-item-gallery-aspect-ratio-11-square .ProductItem-gallery-slides:before {
        padding-bottom:0
    }

    .ProductItem-gallery-slides-item {
        position: static;
        height: auto;
        overflow: initial
    }

    .ProductItem-gallery-slides-item.selected .ProductItem-gallery-slides-item-image {
        left: 0 !important;
        top: 0 !important;
        width: auto !important;
        height: auto !important;
        max-width: 100%
    }
}

 

I am having the same problem, but this CSS didn't help. Any ideas?

 https://stephenchowphotography.com/shop/p/choi-hung
 

On 1/26/2021 at 9:55 PM, sjcwallprints said:

I am having the same problem, but this CSS didn't help. Any ideas?

 https://stephenchowphotography.com/shop/p/choi-hung
 

Hi. Do you still need help?

4 minutes ago, tuanphan said:

Hi. Do you still need help?

Yes I do please!

23 minutes ago, sjcwallprints said:

Yes I do please!

Try adding to Design > Custom CSS

/* product image mobile cropt */
@media screen and (max-width:767px) {
.gallery-lightbox-item img {
    position: relative;
    object-fit: initial !important;
}
}

9 minutes ago, tuanphan said:

Try adding to Design > Custom CSS

/* product image mobile cropt */
@media screen and (max-width:767px) {
.gallery-lightbox-item img {
    position: relative;
    object-fit: initial !important;
}
}

 

Unfortunately this didn’t work well. It squeezed the photo to fit instead:

try chaning 

initial

to 

contain

That worked. Thank you!