Is it possible to disable Google Address Autopopulate feature in checkout

Site URL: http://www.littleloaves.je

Hi everyone, 

I'm having a bit of trouble where customers on my site are finding it difficult to input their addresses due to the Google Autopopulate function at the checkout. I live in Jersey in the Channel Islands which is not indexed properly on google maps, leaving a lot of properties off the map. As such, when a customer is typing in their address having typed in their house name or number, when they see their street pop up they click it, but it deletes everything they had already inputted, which most of the time goes unnoticed. This is meaning I am having to contact a lot of customers to get their correct address. 

Is there a way of disabling this feature?

Thanks 🙂 

Harriet

Hi , It's Easy , Simply copy the code below and paste in Settings>Advance>Code Injection and paste it in Header:

<script
  src="https://code.jquery.com/jquery-1.12.4.min.js"
  integrity="sha256-ZosEbRLbNQzLpnKIkEdrPv7lOy9C27hHQ+Xp8a4MxAQ="
  crossorigin="anonymous"></script>
<script>
$(document).ready(function(){
    $( document ).on( 'focus', ':input', function(){
        $( this ).attr( 'autocomplete', 'off' );
    });
});
</script>

Please Have a look and let me know if it works 🙂

Hey, 
Thanks for this, I really appreciate it! I've added it in, but it still seems to be showing up. See the attached image for what I mean. 

You can't insert code to Check out page (/checkout)

SS blocked this.

17 minutes ago, hdocker said:

Hey, 
Thanks for this, I really appreciate it! I've added it in, but it still seems to be showing up. See the attached image for what I mean. 

Oh I though you was talking about the auto filling of Cart form , Unfortunatley  This can't be done in any way possible as Squaresapce manages this functionality , But as work around you can add a anoucment  banner on top  in which you can direct customer to avoid using the auto adderss seletcor etc 🙂

Ahh - Thank you both for your responses, that is really helpful! I will give the announcement banner a try. I'll just figure out how to only make it appear on the checkout next 🙂 

I'm having the same problem, everyday I have to contact several costumers to correct their address and it is very time consuming. Often the door number or apt. number is missing, sometimes every field is entered twice, etc.

It would be great if we could just disable that. 

I am having the same issue. We're based in Lancashire in the UK, and we deliver nationally. Every day I need to correct a number of addresses manually using Royal Mail's address checker, as well as contacting customers for their house number. There absolutely needs to be a way to disable this 'feature'. I've placed test orders and even my own address postcode 'suggestion' is incorrect. It's not obvious that you can override the suggested address with your own, so the enter experience is frustrating for our users.

Hello
We are having the same issue. When the customer selects their street address from the dropdown Google menu, the whole address info disappears and it doesnt allow them to enter the address again. Please fix this issue! This has created a very awful customer experience for our clients!

Best wishes,
Zara from Shiraz and Daryan

I second this @shirazdaryan, @RoryFTC and @MindReflection. Awful experience for NZ consumers too. We really need a fix from Squarespace.

@Christel_NZ

As I understand it the auto complete is done at the browser level so SS has nothing to do with it.

As a previous post in this thread demonstrates code can be used in some circumstances to turn off the browser autocomplete feature, but not on the checkout page, it is a SS security feature.

You could request of SS customer service that they provide an option to disable auto complete on the checkout page but I don't have much hope of that actually happening. However if you don't vote your voice can't be heard.

On a similar topic - what about turning Auto Complete ON for the contact forms? So based on what's been stored on the users browser, enable it on a contact form. Is this possible?