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Is it possible to disable Google Address Autopopulate feature in checkout


hdocker

Question

Site URL: http://www.littleloaves.je

Hi everyone, 

I'm having a bit of trouble where customers on my site are finding it difficult to input their addresses due to the Google Autopopulate function at the checkout. I live in Jersey in the Channel Islands which is not indexed properly on google maps, leaving a lot of properties off the map. As such, when a customer is typing in their address having typed in their house name or number, when they see their street pop up they click it, but it deletes everything they had already inputted, which most of the time goes unnoticed. This is meaning I am having to contact a lot of customers to get their correct address. 

Is there a way of disabling this feature?

Thanks 🙂 

Harriet

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8 answers to this question

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Hi , It's Easy , Simply copy the code below and paste in Settings>Advance>Code Injection and paste it in Header:

<script
  src="https://code.jquery.com/jquery-1.12.4.min.js"
  integrity="sha256-ZosEbRLbNQzLpnKIkEdrPv7lOy9C27hHQ+Xp8a4MxAQ="
  crossorigin="anonymous"></script>
<script>
$(document).ready(function(){
    $( document ).on( 'focus', ':input', function(){
        $( this ).attr( 'autocomplete', 'off' );
    });
});
</script>

Please Have a look and let me know if it works 🙂

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17 minutes ago, hdocker said:

Hey, 
Thanks for this, I really appreciate it! I've added it in, but it still seems to be showing up. See the attached image for what I mean. 

Screenshot 2020-05-11 at 14.59.27.png

Oh I though you was talking about the auto filling of Cart form , Unfortunatley  This can't be done in any way possible as Squaresapce manages this functionality , But as work around you can add a anoucment  banner on top  in which you can direct customer to avoid using the auto adderss seletcor etc 🙂

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I am having the same issue. We're based in Lancashire in the UK, and we deliver nationally. Every day I need to correct a number of addresses manually using Royal Mail's address checker, as well as contacting customers for their house number. There absolutely needs to be a way to disable this 'feature'. I've placed test orders and even my own address postcode 'suggestion' is incorrect. It's not obvious that you can override the suggested address with your own, so the enter experience is frustrating for our users.

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Hello
We are having the same issue. When the customer selects their street address from the dropdown Google menu, the whole address info disappears and it doesnt allow them to enter the address again. Please fix this issue! This has created a very awful customer experience for our clients!

Best wishes,
Zara from Shiraz and Daryan

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