CharlieBrown Posted May 3, 2020 Posted May 3, 2020 HI, I'm new to squarespace so I'm still trying to get to grips with it. At the moment my URL address reads mydomain.squarespace.com but can you please tell me how to remove the .squarespace? Will it automatically disappear when I go 'live'? Thanks.
Solution paul2009 Posted May 3, 2020 Solution Posted May 3, 2020 Every Squarespace site comes with a built-in domain (also known as a Squarespace URL) that looks like this: yoursiteid.squarespace.com You'll always see your built-in domain in your browser address bar when you're logged in. When you register, transfer, or connect a custom domain to your site, visitors will see that custom domain in their browser address bars instead of your built-in domain. If you don’t already have a custom domain, you can register one through Squarespace. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
Guest Posted June 12, 2020 Posted June 12, 2020 @paul2009 , I have connected my own domain. Squarespace shows that I have a different domain and using that domain takes me to my built-in domain, but it still shows the built-in. how long does it take for the change to happen? Is there a place I can look in SS to see that I did indeed connect my domain?
derricksrandomviews Posted June 12, 2020 Posted June 12, 2020 You have to make the new one your primary domain in settings.
paul2009 Posted June 13, 2020 Posted June 13, 2020 18 hours ago, DSN said: Is there a place I can look in SS to see that I did indeed connect my domain? It is difficult for the community to help you to troubleshoot specific issues because we cannot logon to your site. However, you may find this article helpful: Connecting a domain to your Squarespace site. If you need further guidance or support, Squarespace Customer Care will be pleased to help you. You can reach out to them here. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
konstantinamavridou Posted April 12, 2022 Posted April 12, 2022 Hello all, unfortunately I face the same issue. - I have tranferred my custom domain - I made it as primary - at the moment when people click on the primary domain, it just redirects to the *.squarespace.com How can I solve this?
derricksrandomviews Posted April 12, 2022 Posted April 12, 2022 (edited) Your browser cache will do that, redirect to your internal/config domain. View your site with an incognito page or from a different browser. I have two bookmarks on my browser bar, one with internal domain and one external. I always click that to view my site as a visitor or it reverts when I type it in the address bar. To be sure your domain is working correctly post it here and we can check it. Edited April 12, 2022 by derricksrandomviews
konstantinamavridou Posted April 12, 2022 Posted April 12, 2022 18 minutes ago, derricksrandomviews said: Your browser cache will do that, redirect to your internal/config domain. View your site with an incognito page or from a different browser. I have two bookmarks on my browser bar, one with internal domain and one external. I always click that to view my site as a visitor or it reverts when I type it in the address bar. To be sure your domain is working correctly post it here and we can check it. Thanks for replying. I have tried on incognito but it still shows the *.squarespace.com, also other people tried to visit the primary and they see the squarespace url. You could try and visit: https://dmrdart.com/
derricksrandomviews Posted April 12, 2022 Posted April 12, 2022 (edited) . The transfer has completed and the "Whosit" sites all show your domain hosted by Squarespace. I suggest you check your domain settings again and make sure the primary domain is set correctly. For those who don't know here are the instructions: Set the primary domain In the Home menu, click Settings, then click Domains. Click the domain you want to set as your primary domain. In the Actions section, click Set as primary domain. In the pop-up message, click Set. A confirmation message appears at the bottom of the Domain overview panel, and your new primary domain displays a Primary label in the Domains panel. Edited April 12, 2022 by derricksrandomviews
konstantinamavridou Posted April 12, 2022 Posted April 12, 2022 1 hour ago, derricksrandomviews said: . The transfer has completed and the "Whosit" sites all show your domain hosted by Squarespace. I suggest you check your domain settings again and make sure the primary domain is set correctly. For those who don't know here are the instructions: Set the primary domain In the Home menu, click Settings, then click Domains. Click the domain you want to set as your primary domain. In the Actions section, click Set as primary domain. In the pop-up message, click Set. A confirmation message appears at the bottom of the Domain overview panel, and your new primary domain displays a Primary label in the Domains panel. I have contacted the support center, and apparently the way is to add the Default DNS settings which I was missing. At the moment I need to wait max 72h for the change to take place.
DavideEsposito Posted June 10, 2023 Posted June 10, 2023 Hi everybody, I just switched to the yearly plan and got a domain for free (the same one I have ."squarespace" with) and I'd like to switch the URL. I have a doubt: will people that have been given the old www.*mywebsite*.squarespace.com be redirected on www.*mywebsite*.com or I'll lose all the backinks? SEO wise can be a damage of any kind? Thank you
paul2009 Posted June 10, 2023 Posted June 10, 2023 2 hours ago, DavideEsposito said: I just switched to the yearly plan and got a domain for free (the same one I have ."squarespace" with) and I'd like to switch the URL. In the website's Domains panel, set the new domain to be your Primary Domain. No other action is necessary. all links to mywebsite.squarespace.com will reach mywebsite.com automatically. DavideEsposito 1 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
Shaktirow Posted September 7, 2023 Posted September 7, 2023 Hello! I'm having a simular issue. My domain is connected and primary, but I'm still seeing https://river-of-guidance.squarespace.com/ When I create a new page on my website, I'm still seeing Squarespace. for example: https://river-of-guidance.squarespace.com/wisdom password: wisdom Any help would be greatly appreciated.
paul2009 Posted September 7, 2023 Posted September 7, 2023 15 minutes ago, Shaktirow said: I'm having a similar issue. My domain is connected and primary What is the domain name you have added? Please provide a screenshot of the Domains panel showing it. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
SJH_22 Posted October 30 Posted October 30 I'm having the same issue. I connected my domain from google workspace that I already owned. It's set as my primary domain but when I type in my company website on it's own, the website I created doesn't come up. It just says we're under construction, but when I type in my company website.squarespace.com (my built in domain) the website I created comes up. Someone please help me. I can't change my built in domain, someone said it was because I had an acuity scheduling trial ongoing and that would make me not allowed to change my custom domain but idk.
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