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Contacting Squarespace Support

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Hello,

I was wondering if anyone else is having issues saving edits? For the last hour I've had a popup read "Couldn't save information: Try reloading the page. If the problem persists, contact us." I've tried several times without success. Also, what is going on with customer support?? I emailed them and got an automated response of "Hi there, This email address no longer accepts incoming messages, please note that there will be no response to this email." I've tried to contact them this entire month through the chat option and at different times during the open times they posted but it always says closed. Anyone know how I can speak to an actual support person? 

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You can contact Customer Support using this link 24/7.

About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!
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@icenet333 this was an issue yesterday. If you are still experiencing this, please contact Customer Support

About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!
If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.
Improve your online store with our extensions.

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