SteveHumphries Posted April 29, 2020 Share Posted April 29, 2020 (edited) Site URL: http://www.norcalsaw.com Hey, Just came across a strange issue that I have never experienced before with embedding videos. Trying to add a short video to the background of a banner and am getting and error that says "Vimeo basic accounts are not supported. Please share a different video from a different account". This has never made a difference before. . . Video was recently uploaded and it is set to public at https://vimeo.com/413284151. I closed out the dialog box and no background video appears on the Home page banner. Template - Hayden. Many thanks for any help you can provide! Edited April 29, 2020 by SteveHumphries Link to comment
Susana_SQSP Posted April 30, 2020 Share Posted April 30, 2020 Hi @SteveHumphries, A Vimeo Plus plan or higher is required for background videos from Vimeo. This is something outlined on this Squarespace help guide here: Adding background videos - Before you begin Link to comment
SteveHumphries Posted April 30, 2020 Author Share Posted April 30, 2020 Thank you for the quick reply! By chance do you know the thought process behind that specific limitation? Link to comment
jastescott Posted June 3, 2020 Share Posted June 3, 2020 does needing an upgraded Vimeo account also pertain to embedding videos to a regular gallery page? I am following the process as displayed but nothing is happening. Keep in mind site is not published. Link to comment
paul2009 Posted June 3, 2020 Share Posted June 3, 2020 On 4/30/2020 at 5:06 PM, SteveHumphries said: Thank you for the quick reply! By chance do you know the thought process behind that specific limitation? (A Vimeo Plus plan or higher is required for background videos from Vimeo) For a background video, you will want all player elements to be hidden and you will want the video to autoplay and autoloop. Vimeo only offer these features if you are on a Plus, PRO, Business, or Premium plan, hence the limitation. Improve your online store with our extensions.About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links.Catch up on all the release notes and announcements 2023 [for Circle members only] (there's a public version here)Buy me a coffee Link to comment
paul2009 Posted June 3, 2020 Share Posted June 3, 2020 27 minutes ago, jastescott said: Does needing an upgraded Vimeo account also pertain to embedding videos to a regular gallery page? You should be able to add videos to a Squarespace 7.0 gallery on any Vimeo plan. If you're having difficulty with a specific video, log on to Vimeo and check that you have enabled embedding of this video. jastescott 1 Improve your online store with our extensions.About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links.Catch up on all the release notes and announcements 2023 [for Circle members only] (there's a public version here)Buy me a coffee Link to comment
DannyBottonPro Posted February 8, 2021 Share Posted February 8, 2021 I dont understand why does this happen, i have other Vimeo Videos and now i cant upload one? Link to comment
DannyBottonPro Posted February 8, 2021 Share Posted February 8, 2021 Hello, I am trying to upload a video to my website from Vimeo, which I been doing. But now it says I cant upload this video it says Vimeo Basic accounts are unsupported. Please share a video from a different account Why does this happen? I have other videos from Vimeo already!? Link to comment
paul2009 Posted February 8, 2021 Share Posted February 8, 2021 3 minutes ago, DannyBottonPro said: I don't understand why does this happen There's currently a bug. They're working on a fix. See this thread: Improve your online store with our extensions.About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links.Catch up on all the release notes and announcements 2023 [for Circle members only] (there's a public version here)Buy me a coffee Link to comment
Guest Posted February 8, 2021 Share Posted February 8, 2021 (edited) Hey, I am also facing same issue, I'm Trying to add a short video to the background of My Authenticpick website banner and am getting same error. I have never experienced before with embedding videos, If Anyone find any solution Please let me know. Thanks in Advance ❤️ Edited March 26, 2021 by alexbravo Link to comment
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