Delivery confined to postcode or area

Site URL: https://savorgoods.co.nz

Can we create shipping zones here in New Zealand? We want to limit the postcodes that we will ship to locally. We can only deliver our fresh food to customers within a limited area in our city (Auckland). Is there a way to limit the postcodes a customer can enter in this case? Or is this only available to US & Canada? Are there any other options?

I'm struggling with the same issue (in Belgium though). But as far as I can see, you can only add postal codes and zones in the advanced commerce plan. I'm on the basic plan, so I can't select the option either.

Anyone had an update on this? Do we know if Squarespace are working on it? We're based in England and would very much like to be able to determine shipping rates based on a postcodes, as flat rate shipping to the Scottish highlands, Northern Ireland etc can be rather costly...

I have a client in Australia that is in the same situation and would love to know if there are different options.

also looking for the same thing for Melbourne.  Just signed up to the advanced, but still looks like US / canada only?? If that's the case I'm pretty disappointed I've wasted so much time already!

I am in the same boat. we offer free local shipping with in 5km radius and so many people select it when they are on the other side of the city. It causes friction asking them to pay for postage after the transaction. 

me too, any news?

Has anyone in Aus or NZ been able to figure this out?

Squarespace only includes a solution for North America. It isn’t possible to code a solution into the checkout for other parts of the world because Squarespace lock this down. If, like many others, you are struggling with this issue, please log a ticket with Squarespace Customer Care so that they know how many users this affects worldwide. 

Same problem here since we ONLY deliver fresh flowers within 5km in Barcelona city and we can't figure out a way to set a shipping zone.

I've already contacted costumer service and if you are struggling with the same issue (needing to set up a shipping zone out of US or Canada) as @paul2009 suggested, i kindly encourage you to contact costumer service as well.

Does anyone know if there's a plugin or app that can do this job and work well with squarespace platform?

Thank you in advance. 

Same issue here 😞 Would love to know if anyone finds a workaround.

This is ridiculous! We pay the full amount every year but essential features (such as this one) are limited to US and Canada. Why?? Just give the possibility to manually insert the ZIP codes if you don't have a database available. Simple and fast. 

Same here... that's really pain in the ....

This is unbelievable. My website is a waste of space (literally if I can't select certain delivery suburbs).

Is there any workaround for this in Australia. I'll have to get a refund if this is the case

I have set up this workaround for some of my clients: use the Product Variant option rather than shipping. It's a hack-y workaround, but it can work in some cases. You could use the same approach to offer free zones. See my reply and link to demo here:

P.S. Not sure if you're still seeking a solution but @FLORESTUDIO and @Renata and @SavorGoods a couple of workarounds that you could use to deter invalid purchases is to (A) Set up an Announcement Bar to indicate that you only deliver to a certain area, and then link the Announcement Bar to a page showing exactly where you do deliver. And then (B) set up a Custom Field in the checkout that forces users to tick a box to indicate that they are definitely in that region. I know it's not ideal, but combined they should help limit the number of invalid orders you get.

Same problem in the UK for me also, raised another ticket to add to the ones already done, 3 client projects in total that needed this functionallity over the last 3 years and had to use another platform. 

We're hoping to implement delivery zones for our local independent florist in Australia, any update on this? Can squarespace confirm if this is on the roadmap for future improvements. I've logged a ticket on this. 

I know we would be able do this woo-commerce or shopify and coming up with more and more issues as our business grows that make us think it might be time to make the switch.