andyh Posted April 28, 2020 Share Posted April 28, 2020 Hi, I've spent the better half of the past two weeks building a new site on 7.1 to replace the site that had been running on 7.0. As I published it today and rerouted the domain I realized that I didn't see any way to transfer the existing email campaigns. Is there a way to move the list/automated/existing campaigns across to the new 7.1 site or do I need to explore the mailing list and start over???? Would love advice quickly so I know how to action a solution or get cracking on fixes this obvious gap in moving to 7.1 Cheers Link to comment
MMilward Posted January 1, 2021 Share Posted January 1, 2021 I am also wondering how to transfer my email subscription. I wasn't refunded and I have the account until Feb 2021 but am seeing no information on how to do this. Link to comment
paul2009 Posted January 1, 2021 Share Posted January 1, 2021 (edited) On 1/1/2021 at 6:22 PM, MMilward said: I am also wondering how to transfer my email subscription. There isn't a way to transfer your own billing plan for Email Campaigns. I recommend that you contact Squarespace Customer Care as they may be able to do something manually for you. You can reach out to them here. Did this help? Please give feedback by clicking an icon below ⬇️ Edited February 17 by paul2009 About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
Yeshen Posted February 17 Share Posted February 17 From my experience you need to recreate the lists and export/import the CSVs, then resubscribe.. this seems like it should be a simple thing for Squarespace to offer as it's not a design/layout short like the pages are. Link to comment
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