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Why does my code block cover my image banner

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I am having trouble when I enter in my html code to a code block, my banner image is then completely covered. It looks correct when I enter my html but once I hit send, the banner image disappears. Any ideas on why this is?  The first image is what it should look like but when I refresh the page, the second image is what happens. 

 

Screenshot (48).png

Screenshot (49).png

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It's difficult to troubleshoot the issue without being able to see the site or the HTML that you've added. When you're asking a question, it will really help us if you include a working link to the page in your question. If your site isn't live yet, you can share it with us by setting a site password and telling us what it is.

When you have configured a password, you'll also be able to view your site from a private/incognito browser as suggested by @derricksrandomviews above.

 

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Thank you for the info! I'm working on this website with someone else who has the access to share the website and right now she is unavailable. Here is the code that I am trying to add to the Mojave template in the code block,

<div class="grey">
<h2>HEY THERE!</h2>
<h3>HERE AT THE FONT PARTY, WE DESIGN THINGS</h3>
<h4><p style="color:#c99035";>differently<b> . . .</b></h3>
  <div class="sqs-block-button-container--center" id="cta-button-container">
<a href="/new-client-signup" class="sqs-block-button-element--large sqs-block-button-element" id="cta-button">SHOW ME HOW!
 </a>
</div>

<Style>
.grey { 
background: #f6e9e5; 
padding: 80px; 
text-align: center;
opacity: 0.85;
}<style/>

 

I hope this helps!

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  • 4 weeks later...
  • 5 months later...
9 hours ago, Mikayla said:

Yes, I am having the same issue as well! Was a solution ever found? 

Can you share site url? We can help easier

Email me if you have need any help (free, of course.). Answer within 24 hours. 
Or send to forum message

How to: Setup Password & Share url Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care

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12 hours ago, Mikayla said:

https://recorder-gardenia-mexc.squarespace.com/config/design

 

Here is my main page where the banner should be showing up.

Can you take screenshot banner in Editing mode? We can check easier

Email me if you have need any help (free, of course.). Answer within 24 hours. 
Or send to forum message

How to: Setup Password & Share url Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care

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  • 2 weeks later...
28 minutes ago, Mikayla said:

What do you mean by in my index vs not on the index page? Sorry, I'm new at this!

No worries!

Go to Home > Pages > Not Linked.

There you should see Home (an index page) and Greetings (a page) under it. If you hover over each of those pages you will see a gear icon.

557902240_ScreenShot2020-12-05at9_24_04PM.png.5f90d1c6b746ab5812f4e3b70939f52c.png

1553263694_ScreenShot2020-12-05at9_34_51PM.png.ae5926c787e2e2378439ae94d619c040.png

Click the gear icon after the Greetings page.

You should now be in the Page Settings dialog.

Click on Media and add your image there.

1082170888_ScreenShot2020-12-05at9_29_18PM.png.0cbb73db2805db451f26bddd32815465.png

Click Save.

1938144923_ScreenShot2020-12-05at9_32_44PM.png.a2fc5b2845e3ca4fe2ca41bbfd992fed.png

How does you page look now? Is the image showing up?

Edited by creedon

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