annsleedavidson Posted April 26, 2020 Share Posted April 26, 2020 I am having trouble when I enter in my html code to a code block, my banner image is then completely covered. It looks correct when I enter my html but once I hit send, the banner image disappears. Any ideas on why this is? The first image is what it should look like but when I refresh the page, the second image is what happens. Link to comment
derricksrandomviews Posted April 26, 2020 Share Posted April 26, 2020 (edited) View it without being logged in or from a second browser not logged in, there is a safety mode that disables scripts from running when logged in to config which may cause your banner to hide. Edited April 26, 2020 by derricksrandomviews Link to comment
annsleedavidson Posted April 26, 2020 Author Share Posted April 26, 2020 Thank you for the suggestion, to do this will I have to publish the site? just curious because I'm starting from scratch and this is the first section I am working with! Link to comment
paul2009 Posted April 26, 2020 Share Posted April 26, 2020 It's difficult to troubleshoot the issue without being able to see the site or the HTML that you've added. When you're asking a question, it will really help us if you include a working link to the page in your question. If your site isn't live yet, you can share it with us by setting a site password and telling us what it is. When you have configured a password, you'll also be able to view your site from a private/incognito browser as suggested by @derricksrandomviews above. Improve your online store with our extensions.About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links.Catch up on all the release notes and announcements 2023 [for Circle members only] (there's a public version here)Buy me a coffee Link to comment
annsleedavidson Posted April 26, 2020 Author Share Posted April 26, 2020 Thank you for the info! I'm working on this website with someone else who has the access to share the website and right now she is unavailable. Here is the code that I am trying to add to the Mojave template in the code block, <div class="grey"> <h2>HEY THERE!</h2> <h3>HERE AT THE FONT PARTY, WE DESIGN THINGS</h3> <h4><p style="color:#c99035";>differently<b> . . .</b></h3> <div class="sqs-block-button-container--center" id="cta-button-container"> <a href="/new-client-signup" class="sqs-block-button-element--large sqs-block-button-element" id="cta-button">SHOW ME HOW! </a> </div> <Style> .grey { background: #f6e9e5; padding: 80px; text-align: center; opacity: 0.85; }<style/> I hope this helps! Link to comment
mrjack16 Posted May 25, 2020 Share Posted May 25, 2020 Did you ever find a solution? I'm having the exact same problem. Link to comment
Mikayla Posted November 21, 2020 Share Posted November 21, 2020 Yes, I am having the same issue as well! Was a solution ever found? Link to comment
tuanphan Posted November 22, 2020 Share Posted November 22, 2020 9 hours ago, Mikayla said: Yes, I am having the same issue as well! Was a solution ever found? Can you share site url? We can help easier Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
Mikayla Posted November 23, 2020 Share Posted November 23, 2020 https://recorder-gardenia-mexc.squarespace.com/config/design Here is my main page where the banner should be showing up. Link to comment
tuanphan Posted November 23, 2020 Share Posted November 23, 2020 12 hours ago, Mikayla said: https://recorder-gardenia-mexc.squarespace.com/config/design Here is my main page where the banner should be showing up. Can you take screenshot banner in Editing mode? We can check easier creedon 1 Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
creedon Posted December 6, 2020 Share Posted December 6, 2020 @Mikayla Try putting that image in the first page, greeting, in your index and not on the index page itself. You can remove the image from the index page. Does that you do the trick? Let us know how it goes. Find my contributions useful? Please like, upvote, mark my answer as best , and see my profile. Thanks for your support! Link to comment
Mikayla Posted December 6, 2020 Share Posted December 6, 2020 What do you mean by in my index vs not on the index page? Sorry, I'm new at this! Thanks! Link to comment
creedon Posted December 6, 2020 Share Posted December 6, 2020 (edited) 28 minutes ago, Mikayla said: What do you mean by in my index vs not on the index page? Sorry, I'm new at this! No worries! Go to Home > Pages > Not Linked. There you should see Home (an index page) and Greetings (a page) under it. If you hover over each of those pages you will see a gear icon. Click the gear icon after the Greetings page. You should now be in the Page Settings dialog. Click on Media and add your image there. Click Save. How does you page look now? Is the image showing up? Edited December 6, 2020 by creedon tuanphan 1 Find my contributions useful? Please like, upvote, mark my answer as best , and see my profile. Thanks for your support! Link to comment
Mikayla Posted December 13, 2020 Share Posted December 13, 2020 I tried that. It's still not showing up. Link to comment
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