Different font showing up on mobile (CTA)

Site URL: https://www.studioheavenly.com

Hello,

I am having a problem with the CTA buttons. Different fonts are showing on mobile version and screen version. When I look at in a mobile version mode on my computer the font looks great, but it is different when I actually look at my website on my own phone. I tried everything, really looked closely at my custom css but there is nothing. The font I want is commuters sans. Thank you for looking into it.

You mean Inquire button? font commuters sans?

Have you declared @font-face for commuters sans yet?

Did you test on iPhone?

Yes the one for inquire. I didn't declare it.. it's like that for all CTA buttons. The form button is OK. What code should I use to fix it? On my phone and my husband's it's not commuters sans. But when I look at it on my squarespace on my computer (mobile view) I see commuters sans (that's what I want)

6 minutes ago, Kotryna said:

Yes the one for inquire. I didn't declare it.. it's like that for all CTA buttons. The form button is OK. What code should I use to fix it? On my phone and my husband's it's not commuters sans. But when I look at it on my squarespace on my computer (mobile view) I see commuters sans (that's what I want)

communters sans is Squarespace default font or custom font? If custom font, you need to declare with @font-face, same as other custom fonts.

Thanks, I added it and I fixed it! It is a squarespace font, but I was using it on custom css. I guess that's why it didn't work until I assigned it. 

@tuanphan I'm having this issue with a non-squarespace font that I have uploaded to the custom css editor, and declared the @font-face for. Any idea what could be causing this?

It works as it should on desktop. I'm looking at the site on mobile - guidingbrands.com

This is the code I added to the custom css editor

@font-face {
font-family: NoirPro-Bold;
src: url(https://static1.squarespace.com/static/617749b1dca61a7f6f704c7e/t/620dd0936fd05d47bb096908/1645072531558/NoirPro-Regular.eot);
}

@font-face {
font-family: NoirPro-Regular;
src: url(https://static1.squarespace.com/static/617749b1dca61a7f6f704c7e/t/620dd0936fd05d47bb096908/1645072531558/NoirPro-Regular.eot);
}

h1,h2, h3 {font-family: NoirPro-Bold;}

/* p1 */
p.sqsrte-large {
    font-family: NoirPro-Regular;
}
/* p2 */
p {
    font-family: NoirPro-Regular;
}
/* p3 */
p.sqsrte-small {
    font-family: NoirPro-Regular;
}

1 hour ago, kvick said:

@tuanphan I'm having this issue with a non-squarespace font that I have uploaded to the custom css editor, and declared the @font-face for. Any idea what could be causing this?

It works as it should on desktop. I'm looking at the site on mobile - guidingbrands.com

This is the code I added to the custom css editor

@font-face {
font-family: NoirPro-Bold;
src: url(https://static1.squarespace.com/static/617749b1dca61a7f6f704c7e/t/620dd0936fd05d47bb096908/1645072531558/NoirPro-Regular.eot);
}

@font-face {
font-family: NoirPro-Regular;
src: url(https://static1.squarespace.com/static/617749b1dca61a7f6f704c7e/t/620dd0936fd05d47bb096908/1645072531558/NoirPro-Regular.eot);
}

h1,h2, h3 {font-family: NoirPro-Bold;}

/* p1 */
p.sqsrte-large {
    font-family: NoirPro-Regular;
}
/* p2 */
p {
    font-family: NoirPro-Regular;
}
/* p3 */
p.sqsrte-small {
    font-family: NoirPro-Regular;
}

2 font face code are the same, they conflict so h1, h2, h3 didn't work

With 2 font Regular & Bold, you need to declare 2 different font file.

Also, do you have any other format? eg ttf, woff, woff2,..?

EOT works on MS Edge only. See detail (scroll down to bottom): https://www.w3schools.com/cssref/css3_pr_font-face_rule.asp

Thank you @tuanphan! Good catch on the duplication! I guess I was looking at this so much I missed it 🙂

And thanks for the MS Edge tip.

It works well now.

K

@tuanphan I seem to also be having the same issue with a non-squarespace font. I am trying to use Impact, Baskerville regular and Baskerville Italic. It works great on my desktop site, however the fonts appear to not be the same on my actual mobile site. I am not sure at all how to work this.

this is how it looks on my desktop

the code I used for my fonts:

@font-face {
  font-family:'Impact'
src('https://static1.squarespace.com/static/643f9fb697e2353e05a470a7/t/644fe84b0d1ece6685e72eda/1682958412420/impact.ttf')
} 
@font-face{
font-family: 'Baskerville'
 src('https://static1.squarespace.com/static/643f9fb697e2353e05a470a7/t/644febeaa218b20c9b37718e/1682959339088/BaskervilleItalicBT.ttf')
}
@font-face{
font-family: 'Baskervilleregular'
src('https://static1.squarespace.com/static/643f9fb697e2353e05a470a7/t/644feda643d64003211c4637/1682959782812/Baskerville-Regular.ttf')
}
h1{
  font-family: 'Impact';
  font-weight: 100;
  letter-spacing:0.01em;
  line-height:1.1em

 }

h2{
  font-family: 'Baskerville';
  font-weight: 300;
  font-style: italic;
  text-transform: lowercase;
  letter-spacing: 0.01em;
  line-height: 0.6em;
}

p{
  font-family: 'Baskerville';
}
@h3font: 'Impact'; 
@h3size: 12px; 
@titlefont: 'Impact'; 
@h2size: 25px; 
@psize: 20px;
@h1size: 35px; 

I realllllllly look forward to hearing from you

On 5/2/2023 at 1:06 AM, KaitlinRae said:

@tuanphan I seem to also be having the same issue with a non-squarespace font. I am trying to use Impact, Baskerville regular and Baskerville Italic. It works great on my desktop site, however the fonts appear to not be the same on my actual mobile site. I am not sure at all how to work this.

this is how it looks on my desktop

 

the code I used for my fonts:

@font-face {
  font-family:'Impact'
src('https://static1.squarespace.com/static/643f9fb697e2353e05a470a7/t/644fe84b0d1ece6685e72eda/1682958412420/impact.ttf')
} 
@font-face{
font-family: 'Baskerville'
 src('https://static1.squarespace.com/static/643f9fb697e2353e05a470a7/t/644febeaa218b20c9b37718e/1682959339088/BaskervilleItalicBT.ttf')
}
@font-face{
font-family: 'Baskervilleregular'
src('https://static1.squarespace.com/static/643f9fb697e2353e05a470a7/t/644feda643d64003211c4637/1682959782812/Baskerville-Regular.ttf')
}
h1{
  font-family: 'Impact';
  font-weight: 100;
  letter-spacing:0.01em;
  line-height:1.1em

 }

h2{
  font-family: 'Baskerville';
  font-weight: 300;
  font-style: italic;
  text-transform: lowercase;
  letter-spacing: 0.01em;
  line-height: 0.6em;
}

p{
  font-family: 'Baskerville';
}
@h3font: 'Impact'; 
@h3size: 12px; 
@titlefont: 'Impact'; 
@h2size: 25px; 
@psize: 20px;
@h1size: 35px; 

 

I realllllllly look forward to hearing from you

 

What is site url?

@tuanphan it is https://cowbell-marlin-lxs5.squarespace.com

Password : hello

On 5/3/2023 at 8:41 PM, KaitlinRae said:

@tuanphan it is https://cowbell-marlin-lxs5.squarespace.com

 

Password : hello

 

Hi,

It is fine on my mobile. Maybe it has error on iOS only

I've found some fonts don't work very well on iOS, the problem may be with the font itself, so you'll need to contact the website/author where you downloaded the font, and see if they can help.

Hi,

I have the same issue but can't find the problem - www.trami-cosmetic.com/asean

On desktop I use 'Roboto Condensed' but on mobile 'Times New Roman' is displayed. Can someone assist please?

On 5/17/2023 at 12:43 AM, vocatvie said:

Hi,

I have the same issue but can't find the problem - www.trami-cosmetic.com/asean

On desktop I use 'Roboto Condensed' but on mobile 'Times New Roman' is displayed. Can someone assist please?

Roboto Condensed is custom font or SS font or GG Fonts

If custom font/gg fonts, which code did you use? We can check easier

Hi, I don't know. Here is the code:

 

#collection-6401034be4a0d60f9a47fc74 {
 
  h1 {
    font-family: 'PS-Aelyn';
    font-size: 4em;
    line-height: 1em;
  }
  
    h2 {
    font-family: 'PS-Aelyn';
  }
  
  h3 {
    font-family: 'Roboto Condensed';
    color: #000000 !important;
    font-size: 1.3em;
    font-weight: 900;
    background-color: #ffdfcc;
    padding-left: 5px;
  }

  p {
    font-family: 'Roboto Condensed';
    font-size: 1.3em;
    font-weight: 100;
    padding-left: 5px;
  }
  
     .wm-accordion-block button.accordion-toggle .text {
      font-family: 'PS-Aelyn';
      font-size: 2em;
  }

  #contact-chat, #contact-call {
    background-color: #ffdfcc;
    h1 {
      font-family: 'linotype-didot';
    }
    p {
      font-family: 'futura-pt';
      font-weight: 400;
      font-style: normal;
      font-size: 14px;
      letter-spacing: .04em;
      line-height: 1.9em;
    }
   .sqs-block-button-element--small {
  background-color: white;
  color: #383838;
    }
    
    hr {
      background-color: white;
    }
  }
  
    #apply-online {
    background-color: #c4e9ed;
    h1 {
      font-family: 'linotype-didot';
    }
    p {
      font-family: 'futura-pt';
      font-weight: 400;
      font-style: normal;
      font-size: 14px;
      letter-spacing: .04em;
      line-height: 1.9em;
    }
   .sqs-block-button-element--small {
  background-color: white;
  color: #383838;
    }
    
    hr {
      background-color: white;
    }
  }

}


When I disable the code for h3 & p, I have the standard font of SQS which is Futura PT again. 

Oh I see I just have to declare it as @font-face

Thanks!