Guest Posted April 26, 2020 Share Posted April 26, 2020 Hi! I just logged into my square space account. At first, a message popped up saying, "you usually login through a social account" and it provided my gmail account as an option to login, which has never happened before. Once I logged on, everything was gone. My website is gone, my domain, I can't even change my password!!! I thought square space couldn't get hacked?? Thoughts? Thanks in advance! Link to comment
tuanphan Posted April 26, 2020 Share Posted April 26, 2020 Hi. With this problem, you can contact Squarespace Customer Care at here. https://support.squarespace.com/hc/requests/new#choose-topic Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
Guest Posted April 26, 2020 Share Posted April 26, 2020 1 minute ago, tuanphan said: Hi. With this problem, you can contact Squarespace Customer Care at here. https://support.squarespace.com/hc/requests/new#choose-topic Thanks for your response! I just sent them a message. I was just wondering if anyone has ever experienced or heard of something like this. If someone hacked my account and deleted my info, do you know if I would have received some sort of confirmation cancellation email? Link to comment
tuanphan Posted April 26, 2020 Share Posted April 26, 2020 47 minutes ago, gemrock said: Thanks for your response! I just sent them a message. I was just wondering if anyone has ever experienced or heard of something like this. If someone hacked my account and deleted my info, do you know if I would have received some sort of confirmation cancellation email? If you change domain, remove domain, remove site, Always have a notification sent to your email. Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
Suspicious Posted September 22, 2021 Share Posted September 22, 2021 what was the eventual outcome? is Squarespace not safe? Link to comment
Suspicious Posted September 22, 2021 Share Posted September 22, 2021 I don't even have an active website and I am now getting mail being sent to me pretending from Squarespace saying my account is blocked - I am concerned about Square Space security - they would have had to put my site, Squarespace hosting and my email address together. Was there a breach of our data? Link to comment
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