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Account Hacked?

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Hi! I just logged into my square space account. At first, a message popped up saying, "you usually login through a social account" and it provided my gmail account as an option to login, which has never happened before. Once I logged on, everything was gone. My website is gone, my domain, I can't even change my password!!! I thought square space couldn't get hacked?? Thoughts? Thanks in advance!

Edited by gemrock
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1 minute ago, tuanphan said:

Hi. 

With this problem, you can contact Squarespace Customer Care at here. https://support.squarespace.com/hc/requests/new#choose-topic

Thanks for your response! I just sent them a message. I was just wondering if anyone has ever experienced or heard of something like this. If someone hacked my account and deleted my info, do you know if I would have received some sort of confirmation cancellation email? 

 

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47 minutes ago, gemrock said:

Thanks for your response! I just sent them a message. I was just wondering if anyone has ever experienced or heard of something like this. If someone hacked my account and deleted my info, do you know if I would have received some sort of confirmation cancellation email? 

 

If you change domain, remove domain, remove site, Always have a notification sent to your email.

Email me if you have need any help (free, of course.). Answer within 24 hours. 
Or send to forum message

Contact Customer Care - Learn CSS - Buy me a coffee (thank you!)

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  • 1 year later...

I don't even have an active website and I am now getting mail being sent to me pretending from Squarespace saying my account is blocked - I am concerned about Square Space security - they would have had to put my site, Squarespace hosting and my email address together. Was there a breach of our data?

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