aycas Posted April 18, 2020 Share Posted April 18, 2020 Site URL: https://www.aycadesign.com/products Hi everyone, I want to sell on an instagram shop. I've created an automatic data feed to my facebook account from squarespace. The problem is i get a critical error from Facebook catalog manager: "A product is missing a field: inventory". Of course I have stock in my squarespace account. I tried creating a facebook data feed rule where Stock->inventory, but it didn't do any good. Does anyone know a way around this? Link to comment
happymodernart Posted April 24, 2020 Share Posted April 24, 2020 OMG same issue and it's driving me crazy trying to figure it out Link to comment
happymodernart Posted April 24, 2020 Share Posted April 24, 2020 Every time I try the Data feed rule it disappears after I update the feed. Link to comment
benroti Posted May 5, 2020 Share Posted May 5, 2020 Was this ever resolved? I'm running into the same issue! Link to comment
TheDHP Posted May 8, 2020 Share Posted May 8, 2020 I'm running into this issue as well. What I've noticed is the information squarespace sends to Facebook doesn't even include the column "inventory" or "stock". There is an "availability" column which tells Facebook that the item is available, but nowhere in the SS data does it give the quantity. It was extremely frustrating and time consuming to track this down. Additionally if you export your inventory... it DOES have the information. Why in God's green earth would they send a different spreadsheet through the provided link than the one you get when you download your inventory CSV. I looked at the link behind the export button thinking maybe I could use that, but alas..it fails. SS should update and item the inventory column to the provided feed, or simply use the same spreadsheet from the export button in the inventory tab. I need this solution asap 😕 2AM-Creators, ALIEN, sfsla and 1 other 4 Link to comment
benroti Posted May 9, 2020 Share Posted May 9, 2020 I'm giving up on this, I've spent over 3 days deleting, reconnecting and trying everything under the sun to get this to work. The only solution I had to update the inventory was to create a rule, but it only works for the inventory of 1, so if I have more than one product it says I only have one. It's very disheartening that I switched plans to utilize the instagram shopping and now am finding out I wasted my money Link to comment
Guest Posted June 16, 2020 Share Posted June 16, 2020 I have a work around. Note I'm from Australia where we cannot sell our products on Facebook. So go to your Data Feed Rules (Data Sources > Settings > Data Feed Rules). Then Add Rule -> Set Default Values -> Column: inventory -> Set Default Value to '1' This works well even if some of your items are out of stock, they will show up as having 0 in the inventory Link to comment
MMEbyKiandraTrickett Posted January 4, 2021 Share Posted January 4, 2021 Why is this so easy for a WIX site but not Squarespace - trying millions of different things. Just want an automated feed! 2AM-Creators and Beyondspace 2 Link to comment
Thomas_JF Posted June 25, 2021 Share Posted June 25, 2021 Is this STILL not resolved? Link to comment
Solikebasically Posted November 12, 2021 Share Posted November 12, 2021 Does anyone have an update to this issue? Pretty sure it's been years (at least since 2019, that I'm aware of) and still nothing. This is seriously inhibiting my sales. Link to comment
2AM-Creators Posted March 4, 2022 Share Posted March 4, 2022 We never had an issue until recently when Facebook changed the "Inventory" field to "quantity to sell on facebook" and now all of our products are showing up as Out of Stock. Not sure how to fix this with an automated data feed since we can't edit what Squarespace sends to FB. Any ideas?? Link to comment
JoshManis Posted March 13, 2022 Share Posted March 13, 2022 Are you serious Squarespace? FIX THIS NOW!!!! What do we have to do to get you to fix this???? Link to comment
Solution paul2009 Posted March 14, 2022 Solution Share Posted March 14, 2022 If you are on a Commerce plan: Go to Commerce > Facebook & Instagram. Copy the store link and then click the Add Link to Meta button. You'll then be able to configure the catalogue upload within the Commerce area of Meta Business Manager. Did this help? Please give feedback by clicking an icon below ⬇️ Improve your online store with our extensions.About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links.Catch up on all the release notes and announcements 2023 [for Circle members only] (there's a public version here)Buy me a coffee Link to comment
TDTM Posted March 17, 2022 Share Posted March 17, 2022 Thats so absurd and ridiculous that Squarespace can't do a simple thing like that. Link to comment
2AM-Creators Posted March 22, 2022 Share Posted March 22, 2022 On 3/14/2022 at 12:40 PM, paul2009 said: If you are on a Commerce plan: Go to Commerce > Facebook & Instagram. Copy the store link and then click the Add Link to Meta button. You'll then be able to configure the catalogue upload within the Commerce area of Meta Business Manager. Did this help? Please give feedback by clicking an icon below ⬇️ How this help? It still doesn't fix the issue with inventory missing and my products all showing up as Sold Out since the inventory sets to 0. Link to comment
StrangerOnTheInternet Posted May 20, 2022 Share Posted May 20, 2022 We started encountering this issue this week as well. We already have the data feed URL set up in Meta, and it was previously pulling everything correctly, but when I manually downloaded the data feed yesterday I noticed the spreadsheet had no quantity column. Same today when I checked. Please advise. Thank you! Link to comment
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