Product Data Feed to Facebook - missing inventory values

Site URL: https://www.aycadesign.com/products

Hi everyone,

I want to sell on an instagram shop. I've created an automatic data feed to my facebook account from squarespace. The problem is i get a critical error from Facebook catalog manager: "A product is missing a field: inventory". Of course I have stock in my squarespace account. I tried creating a facebook data feed rule where Stock->inventory, but it didn't do any good. Does anyone know a way around this?

OMG same issue and it's driving me crazy trying to figure it out

Every time I try the Data feed rule it disappears after I update the feed.

Was this ever resolved? I'm running into the same issue!

I'm running into this issue as well. What I've noticed is the information squarespace sends to Facebook doesn't even include the column "inventory" or "stock". There is an "availability" column which tells Facebook that the item is available, but nowhere in the SS data does it give the quantity. It was extremely frustrating and time consuming to track this down. 

Additionally if you export your inventory... it DOES have the information. Why in God's green earth would they send a different spreadsheet through the provided link than the one you get when you download your inventory CSV. I looked at the link behind the export button thinking maybe I could use that, but alas..it fails. 

SS should update and item the inventory column to the provided feed, or simply use the same spreadsheet from the export button in the inventory tab.  
I need this solution asap 😕
 

I'm giving up on this, I've spent over 3 days deleting, reconnecting and trying everything under the sun to get this to work. The only solution I had to update the inventory was to create a rule, but it only works for the inventory of 1, so if I have more than one product it says I only have one. It's very disheartening that I switched plans to utilize the instagram shopping and now am finding out I wasted my money

I have a work around. Note I'm from Australia where we cannot sell our products on Facebook. So go to your Data Feed Rules (Data Sources > Settings > Data Feed Rules).

Then Add Rule -> Set Default Values -> Column: inventory -> Set Default Value to '1'

This works well even if some of your items are out of stock, they will show up as having 0 in the inventory

Why is this so easy for a WIX site but not Squarespace - trying millions of different things. Just want an automated feed!

Is this STILL not resolved? 

Does anyone have an update to this issue? Pretty sure it's been years (at least since 2019, that I'm aware of) and still nothing. This is seriously inhibiting my sales.

We never had an issue until recently when Facebook changed the "Inventory" field to "quantity to sell on facebook" and now all of our products are showing up as Out of Stock. Not sure how to fix this with an automated data feed since we can't edit what Squarespace sends to FB. Any ideas??

Are you serious Squarespace? FIX THIS NOW!!!! What do we have to do to get you to fix this????

Thats so absurd and ridiculous that Squarespace can't do a simple thing like that. 

On 3/14/2022 at 12:40 PM, paul2009 said:

If you are on a Commerce plan:

Go to Commerce > Facebook & Instagram.

Copy the store link and then click the Add Link to Meta button. You'll then be able to configure the catalogue upload within the Commerce area of Meta Business Manager.

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How this help? It still doesn't fix the issue with inventory missing and my products all showing up as Sold Out since the inventory sets to 0.

We started encountering this issue this week as well. We already have the data feed URL set up in Meta, and it was previously pulling everything correctly, but when I manually downloaded the data feed yesterday I noticed the spreadsheet had no quantity column. Same today when I checked. Please advise. Thank you!

Based on years of not working and many users posts here with no successful solution, I don't believe Squarespace is a suitable/working option to sell on Meta (Facebook and Instagram) via the data feed.