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Posted (edited)

Hi, I am building a site on 7.1 which has a portfolio area which holdis individual project case studies. Each project has a gallery slideshow (full width with bullet transitions). On desktop is works fine. On mobile the gallery has completely lost it's aspect ratio and is now portrait (extremely tall and thin) and therefore gives an awful crop. All other static images behave correctly. I have see other sites using the gallery and the aspect ratio is largely retained.

If anyone has got a workaround or can help it would be appreciated?

Image 2020-04-16 at 9.00.54 AM.png

Edited by kayeandco

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2 hours ago, eleonored said:

Hello,  
I have the same problem! Would love to know how to solve this issue as well.

Thanks!

Hi, Afraid I didn't manage to sort it. I have just had to live with it. It seams odd that just this element that can't behave properly when reducing to smaller devices. I made numerous contacts with the help team but I don't think they saw it as a problem, just the way the site behaves.

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33 minutes ago, kayeandco said:

Hi, Afraid I didn't manage to sort it. I have just had to live with it. It seams odd that just this element that can't behave properly when reducing to smaller devices. I made numerous contacts with the help team but I don't think they saw it as a problem, just the way the site behaves.

So weird!! thank you for letting me know!

 

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Posted (edited)

This is driving me crazy!

There must be a solution?

Edited by mrjp

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On 6/19/2020 at 6:45 AM, mrjp said:

This is driving me crazy!

There must be a solution?

Hi. Sorry for the late reply. Can you share link to gallery? I think we can help with this problem (not sure, need site to check)


You can send your question to my email to get faster answer. / How to Setup Password & Share URL 

-- I'm Tuan. I work for a non-profit project (build free libraries). I check the forum once or twice a day to help out the community. If you don't see me answering your question, you can send it to the email above. There are so many questions every day so I can't answer them all at once, I will try to answer them in the next few days.

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