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My template does not enable picture preview of site shared on Whatsapp

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Just a quick response to this - seems to be WhatsApp is sensitive to the size of SEO image used. I played around with the size of the image file and it now shows up as a preview/thumbnail when sharing. No idea if that's a fix or not but it's a workaround that's working for me.

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On 4/28/2020 at 12:33 PM, onlineKarma said:

Hi there, one trick you can try is the following:


  1. go to the individual page
  2. then settings
  3. then advanced
  4. there add the following code: 
    <meta property="og:image" content="ADD-HERE-THE-URL-TO-YOUR-IMAGE"/>
  5. the image should be e.g. 1500x1000px 


that's all now it should work 🙂

You are a genius!

I've been struggling with this for the last 2 days. Thanks, thanks, thanks!


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  • 6 months later...

Can anyone help me? 
I had to use the below code because my header images weren't shrinking on mobile and it looked really rubbish. However, now there is only a giant white box as the preview image when I post the link to a social media site. I'd like it to show a preview of the page as normal. 

Any ideas? 

URL: https://acerintegration.com/

  @media screen and (max-width:767px) {
#page section:first-child {
    min-height: 30vh !important;
    height: 50vh !important;

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