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Mailing List Not Updating


Go to solution Solved by paul2009,

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Site URL: http://www.snstephenson.com

My mailing list is not updating. I have tried the promotional pop-up and newsletter blocks. Both send the confirmation email, and I see the page confirming me as subscribed. But then, I'm not seeing my address on the mailing list and my automated welcome campaign doesn't send. I have tried with 3 different email addresses, and nothing is going to spam. HELP!

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If you are experiencing issues with Squarespace features, please report these issues directly to Squarespace Customer Care as they will be able to log on to your website and investigate the issue thor

It's not working on my end either on my site - has anyone come up with a solution? Does it take 24 hours to update? 

I have made sure to click and confirm on the email and they're still not added to the list.

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  • 10 months later...
On 4/11/2020 at 1:14 AM, Stephenson said:

My mailing list is not updating.

If you are experiencing issues with Squarespace features, please report these issues directly to Squarespace Customer Care as they will be able to log on to your website and investigate the issue thoroughly. You can reach out to them here.

sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi, I'm Paul, founder of SF Digitalbuilding the features that Squarespace didn't include. Pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect. Links in my posts may refer to SF Digital products or may be affiliate links.  Squarespace. I've been a loyal supporter of the platform since 2007. 

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