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Is there a way or are there plans to allow for custom "from" email addresses on form submissions? If I make a form for a customer to receive and a user submits a form, the customer sees an email from Squarespace, not from their email or some other address that would make sense for the person receiving the filled form. I have several use cases where the person receiving the filled form is possibly a client, or end user that doesn't know of Squarespace and I have to explain why they are getting emails from this address. But more importantly, I want the filled form submissions to look more professional if they are coming from a related address and nor from no-reply@squarespace.info.

Screen Shot 2020-04-07 at 7.56.23 PM.png

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Posted (edited)

I have the exact same question, when a visitor submits the "Contact Form" the email is sent from "no-reply@squarespace.info" and the FROM NAME is "SQUARESPACE" , this is a big problem because it doesn't look professional and doesn't fit with the website's domain and branding and i had to explain to my client many times that "squarespace.info" is the website host email, one of them even blocked it thinking its spam!

i really hope there is a solution for this, for some of us this is a major issue !

 

anyone have a solution for this ? thanks

Edited by dotexe

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See the response in this thread:

 


sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi, I'm Paul, founder of SF Digital, a specialist company building the features that Squarespace didn't include.
Explore our range of Squarespace Extensions, including the Wishlist, Variant Availability and Datepicker Extension
Note that links in my posts may be affiliate links. Need personal help? 
Book a Squarespace Expert.

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On 6/22/2020 at 8:58 PM, paul2009 said:

See the response in this thread:

 

Thanks for the response Paul, that's very disappointing, i do hope squarespace implements this in the future 

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