sandy.pretzlaff Posted April 5, 2020 Posted April 5, 2020 Is anyone else experiencing a ridiculously slow (I'm talking 10+ minutes) wait for "adding a section" to a page, pop up window to load? Any ideas? I've switched from Safari to Chrome... Any ideas? (Thanks in advance...) Raih, goodmajick and jsaylor 3
RadixCreativeCo Posted April 6, 2020 Posted April 6, 2020 I am having a similar issue, nothing loads when i try to add new content to a blank page
tuanphan Posted April 7, 2020 Posted April 7, 2020 Similar issues, mostly code from Internet speed.. Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!)
AppleRingo00 Posted April 10, 2020 Posted April 10, 2020 (edited) yea, it's ruin the productivity and the user experience. 😤 Edited April 10, 2020 by AppleRingo00
ishtar444 Posted April 15, 2020 Posted April 15, 2020 same thing! it takes HOURS sometimes uploading photos
kim.prepetit Posted May 13, 2020 Posted May 13, 2020 The 7.1 editor is beyond slow. So slow, that I won't be able to use it. zazu 1
derricksrandomviews Posted May 13, 2020 Posted May 13, 2020 (edited) Chrome has a re occurring resolving host issue, ( you will see those words in the left hand corner) seems to happen in the mornings, like this one. Takes too long to load anything, move things down or up the internet, but the config is the worse. There is a fix, but it is temporary. If you are seeing those words at the bottom of your window here is what you do. Three (almost) steps 1. In the Chrome browser bar type in this address chrome://net-internals/#dns hit enter, also save it somewhere you will need it again. 2 go to windows start icon, right click select run and when that window comes up type n CMD. 3. In the black window where the cursor is flashing type this ipconfig /flushdns (space between / and f) hit enter, then restart your pc. Things should move a whole lot faster after the above is completed. Edited May 13, 2020 by derricksrandomviews
james92 Posted May 15, 2020 Posted May 15, 2020 Experiencing this too. it's barely usable. And there's still no media library?? zazu 1
derricksrandomviews Posted May 15, 2020 Posted May 15, 2020 I don't notice any difference in editing with 7.0 from 7.1, my 7.1 site is basically a sandbox, not many pages on the site, uploading images, editing posts, creating summary blocks, blog posts, all seems pretty consistent with 7.0 to me.
joelhaus Posted July 13, 2020 Posted July 13, 2020 DNS Flush instructions for Mac OS: https://apple.stackexchange.com/a/386665/100081
0c34n_dgt1 Posted October 22, 2020 Posted October 22, 2020 I tried it on chrome and it is super slow. I switched to Safari thinking if might be chrome, but it is also taking forever. Whats this I see about the editor software update? It has been a few months since I last edited the page. And at that time, everything was working smoothly. But today, it is taking forever to load and when it finally did, my page font had been changed (or not loading) and I cannot change it back to the font it was at before.... In my page DESIGN settings says that site title is under the correct font. But the following "subtitle" font has been changed and I haven't changed it... Also it does not let me change it back to FUTURA font, like it was originally. It claims in the edit pane that the font for my Headings 1, 2, & 3 are set to Futura PT but it does not show up as such.... the font for those areas shows something else.... Whats going on?! Can I downgrade if that's what the issue might be???
Raih Posted October 27, 2020 Posted October 27, 2020 (edited) Same, literally photos hosted on Wix load faster then one's hosted on SS... 🙄 They really need to fix the pictures disappearing too. Edited October 27, 2020 by Raih Nekomancer 1
stevepoly Posted January 18, 2021 Posted January 18, 2021 Yep, I'm experiencing the editor being terribly slow as well. Using Chrome on a 2016 Macbook Pro. The fan noise that kicks into gear whenever I start editing as well is ridiculous. More than using Premiere Pro for heavy duty film editing/exporting. What's going on?
anna_ Posted January 19, 2021 Posted January 19, 2021 It's unbearable! It's soooo hard to update my site at the moment. I am just scooting around trying to fix broken links and a 20 minute job has become an hour job! wassuuuup sqsp? Andrew1198 and jmhalpin 2
anna Posted April 11, 2021 Posted April 11, 2021 I'm also experiencing extremely slow editor issues in Chrome, Firefox and Safari. I have a 1G speed internet connection that consistently runs at 700-800mbps download and 41mbps upload speeds It's not slow internet. Clearing caches makes no difference. Changes done in the editor sometimes do not display until the next day. This is wasting enormous amounts of my time, and it's been like this for over 6 months. Squarespace please fix this!! Andrew1198 1
Cbrackin Posted July 17, 2021 Posted July 17, 2021 Adding to this commentary about the editor. INSANELY SLOW. Barely usable. Andrew1198 and jmhalpin 2
Guest Posted July 18, 2021 Posted July 18, 2021 It's so bad 😭 It's taking about a minute just for my cursor to show up when I click on a section of text to edit! Have to save each tiny change straight away because if I make too many changes it just freaks out and doesn't save any of it. SO FRUSTRATING.
jenniferboddam Posted July 19, 2021 Posted July 19, 2021 @RebekahWatters Same! its like a 10 second delay when adding a space, or clicking something and makes typing anything a pain and so many times it wont save and i lose everything. I'm glad its not just me so hopefully they fix it, its so frustrating! jmhalpin, Letizia and Andrew1198 3
melanie.finke Posted July 19, 2021 Posted July 19, 2021 So glad it's not just me! I've restarted the computer several times and bounced between browsers to see if I can make things go faster. Been like this since Friday afternoon for me. Anyone know what's up? jmhalpin 1
rubyatstudio77 Posted July 20, 2021 Posted July 20, 2021 I thought I was the only one! I am struggling with the same thing! It's taken me hours to complete the most basic tasks! This is so frustrating!! First time experiencing this with Squarespace and have been using for years and years! Nekomancer and brookeleawood 2
michael2019 Posted July 20, 2021 Posted July 20, 2021 Same here. Really affecting my productivity and timelines. It is really unbearable waiting for the cursor to appear to delete one letter, wait 10 to 20sec to delete another letter. The wait time is even longer to add images. I lost a lot of work when Chrome crashed with all the waiting. Does anyone from Squarespace read these forums to address our concerns?
KristenRuthSmith Posted July 20, 2021 Posted July 20, 2021 Do we have any idea why this is happening all of a sudden? I'm experiencing the same thing. Have tried multiple browser types.
austin.sd Posted July 20, 2021 Posted July 20, 2021 Agree with you all. Commenting in hopes there is a performance fix. I run multiple creative apps on a 2017 MBP with no issue, but editing a site in SS in Chrome cranks the fans and bogs down the browser page. Please patch!
Majaho Posted July 21, 2021 Posted July 21, 2021 I just spoke to Customer Care, it's a case of clearing browsing data: https://support.squarespace.com/hc/en-us/articles/205815408-Clearing-your-browser-s-cache I followed the instructions here and it worked for me. Too much in the cache causes the insane lag and unresponsiveness. I hope this helps goodmajick 1
brookeleawood Posted July 21, 2021 Posted July 21, 2021 I am having the same problem - I thought is was an issue with my Mac but I'm able to use Photoshop and Illustrator just fine. I can work for about three hours in the morning but by noon the site slows down soooo much it's barely usable. Tried other browsers and it's the same. I haven't really experienced this until recently?
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