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Logo image file not uploading

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Hi there,

I'm having trouble uploading my image file for the logo on my page.

I've tried to upload several files and the error 'file processing failed' keeps returning.

The logo files are .png and under 3MB

Can anyone help?



Screen Shot 2020-04-05 at 1.41.18 pm.png

Screen Shot 2020-04-05 at 1.43.29 pm.png

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  • 1 month later...
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Posted (edited)

Similar issues happening, currently waiting for someone to respond to my ticket about it.


logo upload error 3.png

logo upload error 4.png

Update: Was told the issue is associated with broader connectivity problems they're trying to resolve. We'll see...

Edited by davvify
Ticket Update
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