Jump to content

Email marketing Domain Verification DNS record conflict

Recommended Posts

Site URL: https://www.fleurage.com.au

Hi

Dreamhost DNS settings don't allow a TXT record to be labelled "@".

Therefore when adding the TXT record "v=spf1 include:squarespace-mail.com ~all" it can't be named correctly and verification fails. Dreamhost are of the opinion that "@" is optional, but by not being able to add the "@" label means: 

1 it conflicts with another unlabelled TXT file (google) and 

2 when the google TXT file is removed it still does not appear to verify with squarespace. Propagation of record verified. 

Any options? 

 

 

Link to comment
  • 9 months later...
  • Replies 8
  • Views 1.4k
  • Created
  • Last Reply

Top Posters In This Topic

  • 7 months later...

Site URL: https://www.coachcourtney.net/

Hi,

 
 
I'm a bit confused since I'm unable to verify my domain from my email marketing campaign.
 

I keep on getting an error for the second record "TXT" type.

Screenshot_2.thumb.png.6ec3c60adb44aa84df6504599cd43711.png
 
I already updated my DNS customer record from Google domain as well, but I still can't verify my domain. Whenever I add an "@" from Google Domain, it prompts me to leave it blank as well.
 
image.thumb.png.5deea9c3bc1e58c27761943d5769a6ea.png
 
 
Also, I am able to see that I already have a duplicate for my TXT record under Google Workspace. My client created the Google Workspace account via Google, not directly from Squarespace MISTAKENLY. (Please see the 2nd box on the screenshot above).
 
image.thumb.png.269e8dc945633378447f3a92660edd5f.png
 
I also can't connect my Google Workspace account to my Squarespace website. Are these issues connected then?
 
Please advise. Thank you so much.
 
Looking forward to hearing from you guys.

Screenshot_1.png

Edited by shandyyym
added a new photo
Link to comment
On 4/4/2020 at 3:09 AM, vivid said:

Dreamhost DNS settings don't allow a TXT record to be labelled "@".

You should leave the host field blank:

image.thumb.png.4eb0935bcb9922c79e0b9a339e01fbb1.png
For a more detailed guide, see: https://help.dreamhost.com/hc/en-us/articles/360035516812-Adding-custom-DNS-records

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

Link to comment

Hi! I already solved this issue. Thank you for the help.

On 9/17/2021 at 2:25 AM, shandyyym said:

Site URL: https://www.coachcourtney.net/

Hi,

 
 
I'm a bit confused since I'm unable to verify my domain from my email marketing campaign.
 

I keep on getting an error for the second record "TXT" type.

Screenshot_2.thumb.png.6ec3c60adb44aa84df6504599cd43711.png
 
I already updated my DNS customer record from Google domain as well, but I still can't verify my domain. Whenever I add an "@" from Google Domain, it prompts me to leave it blank as well.
 
image.thumb.png.5deea9c3bc1e58c27761943d5769a6ea.png
 
 
Also, I am able to see that I already have a duplicate for my TXT record under Google Workspace. My client created the Google Workspace account via Google, not directly from Squarespace MISTAKENLY. (Please see the 2nd box on the screenshot above).
 
image.thumb.png.269e8dc945633378447f3a92660edd5f.png
 
I also can't connect my Google Workspace account to my Squarespace website. Are these issues connected then?
 
Please advise. Thank you so much.
 
Looking forward to hearing from you guys.

Screenshot_1.png

 

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.