Jump to content
Search In
  • More options...
Find results that contain...
Find results in...
Advanced Search
Sign in to follow this  
LostMap

Change Shipping Costs on Subscription Product

Recommended Posts

Site URL: http://www.lostmap.com/club

Hi there ... first time poster, please go easy on me if this question has been asked a million times. I couldn't find an answer to it, when i did a search.

I'm wondering if it is possible to change the shipping costs on a subscription product, and for it to be implemented on existing subscribers? Postage in the UK has just gone up, and so I adjusted the shipping costs on my subscription product by £0.10.  I currently have 245 subscribers to this product, and only brand new subscribers are having to pay the new adjusted shipping cost (which is £0.70).  All existing subscribers are paying £0.60.

I asked Squarespace about this via email, and their advice was to have my existing customers cancel their subscription, and then resubscribe ... but I desperately don't want to do this, as i'm positive i'll lose a significant bunch of customers. It seems unfair, to me.

Is anyone else experiencing this problem? Is change possible?

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Sign in to follow this  

×
×
  • Create New...