xstitchboutique Posted March 29, 2020 Share Posted March 29, 2020 I have a digital file product line that I sell. My problem is I personally do not have the digital file for the customer to download, it comes from the designer to my customer directly. So when entering the product, I can not make it a digital file without uploading an actual file. Therefore, I had to make it a physical product. Now my issue is even though I left it 0 lbs. for weight, my customers will still get charged a shipping fee. I cannot figure out how to make just a certain product category free shipping. None of the discount options work here. Any thoughts on how I can do this? Jennifer Link to comment
paul2009 Posted March 29, 2020 Share Posted March 29, 2020 You could make it a Service product. Since service products aren't shipped to customers, they don't require customers to pay for shipping or enter a shipping address at checkout. Susana_SQSP and Daci 1 1 Improve your online store with our extensions.About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links.Catch up on all the release notes and announcements 2023 [for Circle members only] (there's a public version here)Buy me a coffee Link to comment
xstitchboutique Posted March 29, 2020 Author Share Posted March 29, 2020 Thank you paul2009. I will give that a try! Link to comment
Daci Posted October 14, 2020 Share Posted October 14, 2020 Thank you Paul! Simple workaround! I tried to use an honor system for free shipping on certain products listed on my site but that didn't work. Thank you!!!! paul2009 1 Link to comment
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