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HELP NEEDED: Force a URL

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Does anyone know if it's possible to force a specific url onto a single page in squarespace without using a dev site, javascript, or hiring someone to do it? If so, what is this called so I can find more information?
SQSP doesn't allow for the slug characters needed. Have a strange situation where a web page needs to match an old address exactly. Redirect doesn't work for this.

Note: I was told by Squarespace support that this was possible. They gave me a link to the main forum page and a link to the Custom Code FAQ and refused to give me further information. 

Edited by NeighborhoodOverlord
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Hi, was there resolution on this subject? I have the same issue; rebuilding a site in Squarespace but my old URLs all have underscores. Was hoping to just choose the same slug for each page I'm rebuilding, how do I get around this?

https://www.soufrafilm.com/the_people

Thank you!

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6 hours ago, lisamadison said:

my old URLs all have underscores. Was hoping to just choose the same slug for each page I'm rebuilding, how do I get around this?

On Squarespace, URL slugs can't include special characters other than dashes (-). To get around this, use dashes instead of underscores and then set up a redirect for each page. For more information, see URL redirects.

For example, 

/the_people -> /the-people 301

 

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