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Add Product Thumbnails to Order Confirmations

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Site URL: https://philshroyer.com

Hello all,

I would like to add thumbnails of the item ordered into the order confirmation email that my customers receive after making a purchase on my website. I sell art, so I think it's good UX if my customers can see the painting they purchased on the confirmation page. Does anyone have advice on how to do this using custom code?

Thanks a million!

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This isn't possible with custom code, because Squarespace do not give us access to this section of the confirmation emails. There are several posts about this.

You'll need to provide your feedback to Squarespace by raising a ticket through Customer Care. They'll document your feedback and share it with the appropriate team.
 

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Sorry to be the bearer of bad news. As it's not possible, I suggest you follow-up on your ticket to make it a "feature request". 

Improve your online store with our extensions.
About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Buy me a coffee

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  • 4 months later...

Thanks @paul2009 

I was looking for the solution and landed here, So raised a request with squarespace team to pass this on to the development team.

The came back saying that they will pass on the request and that in the meanwhile I can set automated Email Campaigns out to customers when they order a specific product. This would allow me to send out images of the product in an email after the product is ordered.

Whoever visits this page in search for the solution, please take out 5 mins and raise a ticket with squarespace as it would help strengthen the feature request. 

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