Guest Posted March 3, 2020 Share Posted March 3, 2020 Site URL: https://philshroyer.com Hello all, I would like to add thumbnails of the item ordered into the order confirmation email that my customers receive after making a purchase on my website. I sell art, so I think it's good UX if my customers can see the painting they purchased on the confirmation page. Does anyone have advice on how to do this using custom code? Thanks a million! Link to comment
paul2009 Posted March 3, 2020 Share Posted March 3, 2020 This isn't possible with custom code, because Squarespace do not give us access to this section of the confirmation emails. There are several posts about this. You'll need to provide your feedback to Squarespace by raising a ticket through Customer Care. They'll document your feedback and share it with the appropriate team. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
Guest Posted March 3, 2020 Share Posted March 3, 2020 Huh... I initially opened a ticket before posting and their advice was to get coding help from the forum. Link to comment
paul2009 Posted March 3, 2020 Share Posted March 3, 2020 Sorry to be the bearer of bad news. As it's not possible, I suggest you follow-up on your ticket to make it a "feature request". Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
divar Posted July 21, 2020 Share Posted July 21, 2020 Thanks @paul2009 I was looking for the solution and landed here, So raised a request with squarespace team to pass this on to the development team. The came back saying that they will pass on the request and that in the meanwhile I can set automated Email Campaigns out to customers when they order a specific product. This would allow me to send out images of the product in an email after the product is ordered. Whoever visits this page in search for the solution, please take out 5 mins and raise a ticket with squarespace as it would help strengthen the feature request. Link to comment
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