Can I change the product type?

I mistakenly created several products as "Physical products" that I meant to create as "service products".  I need to change those, please tell me I can change the product type somehow without deleting and starting over??

I just need to change the product type from "physical" to "service"..

I need to do this now as well – did you find a solution? 

We need to do this as well. Any help is appreciated!

has anyone resolved this??  It seems like it would be easy......  I need to do this because I don't want a shipping option at the checkout which is required for a physical item (dumb).  Anybody have an answer?

I have the same problem.

No, you can't change the product type. You'll need to re-create it and choose the correct product type -- Service instead of Physical.

It's a pain but if you have alot of products to change it's worth downloading csv file and updating that way.

1. download file

2. import into Google Sheets (trust me on this)

3. delete product id, variant id, and product url data (not headers)

4. find and replace PHYSICAL with SERVICE

5. Download new csv

6. import into squarespace

You will now have new items but also the old ones.

Now you need to change inventory of old csv to 0 and upload those. Will make easier to identify old ones to delete.

Hi I imported a file from shopify to squarespace.  It imported my digital files as physical.  Can I change it to digital?  if so how? ty

33 minutes ago, candodigital said:

Can I change it to digital?

Once a product is created its type can not be changed.

Although I'm not 100% certain it appears that SS doesn't allow the import or export of digital products. I just tested trying to export a digital product and SS refused so it seems likely the import is not allowed as well.

https://support.squarespace.com/hc/en-us/articles/115000378108-Importing-products-from-a-csv#toc-import-products-from-a-different-platform

46 minutes ago, candodigital said:

Can I change [a physical product] to digital?

No, you cannot change a product's type.

On 6/15/2022 at 1:50 PM, creedon said:

Once a product is created its type can not be changed.

Although I'm not 100% certain it appears that SS doesn't allow the import or export of digital products. I just tested trying to export a digital product and SS refused so it seems likely the import is not allowed as well.

https://support.squarespace.com/hc/en-us/articles/115000378108-Importing-products-from-a-csv#toc-import-products-from-a-different-platform

thank you.  this is so dumb.  i am really struggling with squarespace.  

On 3/24/2021 at 11:40 PM, blueflymedia said:

It's a pain but if you have alot of products to change it's worth downloading csv file and updating that way.

1. download file

2. import into Google Sheets (trust me on this)

3. delete product id, variant id, and product url data (not headers)

4. find and replace PHYSICAL with SERVICE

5. Download new csv

6. import into squarespace

 

You will now have new items but also the old ones.

Now you need to change inventory of old csv to 0 and upload those. Will make easier to identify old ones to delete.

i can't find any of those headers.  I opened my shopify csv file in sheets and searched for those titles and I don't see any of them.  I tried to import digital files from shopify to squarespace and they all came in as physical.  ty