Jump to content
Search In
  • More options...
Find results that contain...
Find results in...
Advanced Search

Importing my CSV is not working. Please Help!

Recommended Posts

Site URL: http://www.shapelyevents.com/shop

Hello, please help! again.  I am to switch my site from squarespace 7.0 to 7.1.  In that I realize that I have to start from scratch.  I'm starting with my store and i'm trying to get my inventory from one site to another using the csv sheet as recommended.  I exported it from my current live squarespace store.   I HAVE NOT EDITED IT.  LEFT IT AS IS! When i try to import it on the new platform, 7.1, i'm getting an error message and nothing is changing.  I would hat to have to manually add all these items.  I dont understand why there's an error if I havent changed anything.  Things to note:

- I am still in my trial period.  I haven't made the site live as yet being that I wanted to build it then launch it when I can swap it out with the current one.  Is this a factor? because I'm also getting a pop up telling me that certain features are only available in a commerce plan but I would think I could be able to build out my store using the imported csv before I launch it.    

I've attached photos of my process and what I'm getting.   Someone...anyone...please help. 

Screenshot (236).png

Screenshot (237).png

Screenshot (238).png

Screenshot (239).png

Screenshot (240).png

Share this post

Link to post

As per Squarespace’s support document:

If you're importing products to a different site, remove the values under Product IDand Variant ID, leaving the headers intact.


If you see an answer that was helpful please consider hitting the 121238226_Screenshot2019-11-02at14_53_39.png.0416997a5e856e0159fa1edbd624659e.png button on the right. 

Need help with your website or online store? Feel free to get in touch.


Share this post

Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

  • Create New...