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ChatBots - which is best?

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Posted

Hi all, I'm a new SquareSpace user, building a site to promote and sell software subscriptions... thinking about adding a chatbot and wondered which would be the best to go with? There are so many available; paid and free - happy to pay a little for it, I just want to be sure we choose a reliable, user friendly option - they all claim to be the best!
Any help would be appreciated!

Regards,

Johnny

  • 3 years later...
Posted (edited)

Hi BDPjohnny, 

You could consider Gista. It's an AI chatbot that can be integrated into Squarespace. My experience with it has been overall positive so far, and I've found its ability to customize chatbot conversations based on specific data, capture leads via chat, and include external links and visuals in conversations particularly handy. You can try them for free. If you're considering similar functionalities, you can integrate it into Squarespace using the platform's code injection function. 

You can embed chatbot by Code Injection:

https://support.squarespace.com/hc/en-us/articles/205815908-Using-code-injection

Hope this helps!

Edited by SamuelAdams2023
  • 9 months later...
Posted

Hi Awesome folks, Does SqSp provide chatbot feature for customers to chat. Ideally if they choose from the dropdown list of suggestions the bot answers them. Later the transcript is emailed to admin. Any extension available for this ?

 

Posted
18 minutes ago, eZeeBags said:

Does SqSp provide chatbot feature for customers to chat

Squarespace does not provide any chatbot features or extensions but, if you do a quick search, you'll find many third party chat bot solutions available.

https://www.google.com/search?q=chat+bot+for+squarespace

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  • 2 months later...
Posted

As already mentioned, it is quite easy to do this using Squarespace with the Code- Injection.

Go to "Pages" > "Website Tools" > "Code Injection"

For the chatbot itself, I personally have had good experiences using gptbots.ai or Swiftron.eu. GPTBot can do a live agent handoff if this is important to you, but with a current cost of $649/month, it’s not a cheap solution. If you only need a precise and efficient chatbot for your website, I often use Swiftron because of the price. It’s a fixed cost of 0.05€ per answer and no monthly fee, which is important to me. As my current knowledge you can set up both options without any coding.

I hope this is still helpful in the year 2024. ;)

  • 1 month later...

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