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We sell mostly one of a kind products like cutting boards & charcuterie boards on our website: https://libertyboardworks.com/

We also offer laser engraving to personalize these products and I'm trying to figure out how to add this as an option on some of our product pages.

I need to be able to do the following:

  • Select personalization (yes/no)
  • If yes:
    • Add to the price
    • Require a form to describe the personalization/text
  • If no, add the product to the cart without displaying or requiring the personalization form.
  • In both cases deduct from the inventory of the same product.

So far, I've tried adding an option/variant and it works for incrementing the price, but then the inventory thinks we have 2 products available (1 personalized and 1 not).

I've also tried adding a custom form, but it pops up even if you do not choose the personalized option which would be very confusing to a customer.

Has anyone figured out a way to do this?

Thanks!

 - Craig

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  • 2 weeks later...

Hey Craig did you find any help on this? I am looking to do almost the same thing (but also include a colour swatch and text sample) (not as complex as this but color swatch and personalise box on individual product with printed font example https://www.spreadshirt.com.au/shop/design/best+of+the+best+mens+pique+polo+shirt-D5afbf9b1aa0c6d1117717dd2?sellable=VRpyOQ5yAkCRqYMMDqlB-1412-206&appearance=231&color=CBCBCB

@tuanphan

do you know if this is possible? 

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On 2/8/2020 at 6:26 PM, libertyboardworks said:

We sell mostly one of a kind products like cutting boards & charcuterie boards on our website: https://libertyboardworks.com/

We also offer laser engraving to personalize these products and I'm trying to figure out how to add this as an option on some of our product pages.

I need to be able to do the following:

  • Select personalization (yes/no)
  • If yes:
    • Add to the price
    • Require a form to describe the personalization/text
  • If no, add the product to the cart without displaying or requiring the personalization form.
  • In both cases deduct from the inventory of the same product.

So far, I've tried adding an option/variant and it works for incrementing the price, but then the inventory thinks we have 2 products available (1 personalized and 1 not).

I've also tried adding a custom form, but it pops up even if you do not choose the personalized option which would be very confusing to a customer.

Has anyone figured out a way to do this?

Thanks!

 - Craig

I believe you can do this!

Create two variations, label the variation 'Personalisation', one is no, the second is yes. You can then adjust the price accordingly.

On the form tab, you would then insert a custom form like so.

1060586028_Screenshot2020-05-22at13_52_28.thumb.png.cdb9be1e5b705a10184c4fc22b7afa03.png

 

Don't tick 'required' because otherwise the customer would have to insert something even if they hadn't selected personalisation.

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On 5/22/2020 at 8:54 PM, Niamhrj said:

I believe you can do this!

Create two variations, label the variation 'Personalisation', one is no, the second is yes. You can then adjust the price accordingly.

On the form tab, you would then insert a custom form like so.

1060586028_Screenshot2020-05-22at13_52_28.thumb.png.cdb9be1e5b705a10184c4fc22b7afa03.png

 

Don't tick 'required' because otherwise the customer would have to insert something even if they hadn't selected personalisation.

Maybe I missed it, but under this solution, it looks like the Personalisation form would appear whether the customer chose Yes or No. This does not solve the need for "If no, add the product to the cart without displaying or requiring the personalization form.".  Could you clarify, because I too have a similar need where we would like to show a form to one variant and not to the other variant...

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@ilrats33

If I understand correctly you offer prints that can be mounted in several ways but do not require a personalized message or engraving? Is that correct?

If so I would think the standard product variants settings would work for you. Please see Adding basic product variants.

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On 1/16/2021 at 4:34 AM, dcc2021 said:

Did any of you end up switching platforms to find something better? I do not think variants will work in the long run, but maybe there aren't any platforms to achieve this goal.

Wordpress and shopify is more dynamic on this and can be installed with custom plugin for product options.

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If you find my answer useful, let's leave a like or upvote so others with the same issue can find their solution. Thank you!

 

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This is an old thread, but there is now a Product Add-on feature which makes it possible to add personalisation like engraving and charge an additional fee for the service.

add-custom-engraving-product-add-on.thumb.gif.fa07e04a21c092db2ed4888824da7d9d.gif

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  • 1 month later...

Thank you for this information, Paul2009.  My products are ALL personalized with at least 3 variants required on each.  So far, I've found the only way to add personalization information is after the product is added to the cart using custom forms.

After looking up Product Add-ons, I think I'm still missing something. 

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@triciab Were you able to figure this out? I need to do something similar and it looks like @paul2009 set the engraving up as a separate product, then used it as an add-on. This looks great and triggers the form for details, but it can be added to the cart without attaching to the main product. Plus, it shows up in the shop as an individual item, which I don't want. 

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12 hours ago, samtsullivan said:

it looks like @paul2009 set the engraving up as a separate product, then used it as an add-on. This looks great and triggers the form for details

Hi @samtsullivan 👋

As you said, the engraving option was added using the Product Add-on feature that was recently launched!

12 hours ago, samtsullivan said:

it shows up in the shop as an individual item, which I don't want.

You can prevent the add-ons from appearing in your store by placing them in a second (unlinked) Store page.

12 hours ago, samtsullivan said:

but [the add-on] can be added to the cart without attaching to the main product.

Squarespace received this feedback from others but they explained that they made it this way because they wanted to make it easy to add any product as an add-on, even those that don't require the main product to be purchased. For example, a dress may be shown with a pair of shoes as the add-on. You wouldn't want to prevent someone buying the shoes if they didn't buy the dress!

That said, I can understand how this could be an issue for engraving! Here's an example where I've written some code that disables the add-on until the main product has successfully been added to the cart. How would this work for you?

image.gif.d596c9628faa3f1985d2c59d997ad4e9.gif

Did this help? Please give feedback by clicking an icon below  ⬇️

About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji below. Buying a coffee is optional.

Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance

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