Meeeee Posted February 4, 2020 Share Posted February 4, 2020 Hi All - I'm trying to figure out why order emails don't include a thumbnail of the product / variant someone orders. It's in the cart when they checkout, but doesn't get transferred to the email that gets autosent to them when the order is submitted/paid or when the order is fulfilled and shipped. Please help!! Thanks! Link to comment
paul2009 Posted February 4, 2020 Share Posted February 4, 2020 Order confirmation emails are currently very basic. You cannot do anything to include the thumbnails. About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
Meeeee Posted February 8, 2020 Author Share Posted February 8, 2020 How is this okay? I feel like shopify and every other site out there includes thumbnails in emails. Is it possible to include this with custom coding? Link to comment
paul2009 Posted February 8, 2020 Share Posted February 8, 2020 2 hours ago, Meeeee said: Is it possible to include this with custom coding? No. This part of the email is locked down. About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
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