Jump to content
Search In
  • More options...
Find results that contain...
Find results in...
Advanced Search

Question

Site URL: https://www.carbonforest.org

Hello Squarespace Jedis, 

I was wondering if anyone has ever been able to remove the order details from the order fulfilled emails? I'm decently comfortable with HTML / JSON / CSS / JS etc. If I need to figure this out myself, does anyone know at least if I can just plug a script into the email editor? Or where I would do that? 

Why I want it removed: It doesn't work with our monthly subscription product flow. Technically the order details from their initial order placed email should be enough. When they receive these details again in the order fulfilled email, it gives the client a vibe that they have been charged again when we do our batches. 

I know that I can disable sending these emails all together, but I would rather send them a custom "Your service is in action" update. 

Thank you so much! All help is greatly appreciated. 

- Jessie 

Share this post


Link to post

1 answer to this question

Recommended Posts

  • 0

This is another one of those areas that is locked down by Squarespace. There are some aspects of the emails that you can edit (the support guide explains how) but you cannot remove or edit the core product details. 


sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi, I'm Paul, founder of SF Digital, a specialist company building the features that Squarespace didn't include
I am a Squarespace Developer and Squarespace Circle Leader with a
strong reputation on the Squarespace Forum. I'm trusted by thousands of Squarespace users worldwide, including designers, freelancers, business owners and agencies. My extensions add capabilities to Squarespace websites around the globe. They include the Enquiry Form ExtensionDate Picker Extension and Age Verification ExtensionNeed a custom Squarespace extension? Tell me about the functionality you need. Note that some links in my posts may be affiliate links.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...