Jump to content
Search In
  • More options...
Find results that contain...
Find results in...
Advanced Search

Help needed with calculated shipping, please!

Recommended Posts

Site URL: https://appletreechocolate.com

This has probably been well covered by now, so my apologies, but I'm in a bind with a client and do not have the time to sit and sift through thousands of forum posts to attempt to find what I'm looking for. We are at risk now of losing this client now because I don't know how to fix this.

Long story short, we originally had free local pick-up for orders, as well as various calculated shipping fees, dependent on location.
I cannot for the life of me figure out how to accomplish this. The client had me completely remove shipping as an option from their site around the holidays because they were out and about too much to ship orders, and it REALLY messed things up for me.

I had added two options for flat-rate boxes, each with a fee, but the client informed me this is incorrect and that it should be a  range of prices, depending on where the customer lives (in the U.S.) I am not seeing a way to accomplish this, and I was not the one that originally setup the commerce on this site, so I have NO idea how to fix it.

This is very pressing, as Valentine's Day is around the corner, and a BIG holiday for this client (a candy store). Any help or ideas would be VERY much appreciated!

Share this post

Link to post

Hey, I'm new-ish to Squarespace, but try this:

You should be able to determine the shipping rates for each country/state/postcode there.
I hope this helps and apologies if it doesn't.


Share this post

Link to post

Thank you, haydenmaunsell. Unfortunately, this will not work for me, because they accept orders from anywhere in the U.S.
However, I believe we're okay now. I ended up just using two rates calculated by weight. This should work, at least for now.

Share this post

Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

  • Create New...