Gilbert Posted January 29, 2020 Posted January 29, 2020 I added a new product to my inventory. And it showed up fine in the shop. But when I added a product block on the front page the product block couldn’t ‘find’ the item to embed. Am I missing something simple? And is there a workaround?
tetsoo Posted January 30, 2020 Posted January 30, 2020 Same here... I have sent an email to the support but no response yet. Anyone else experiencing this?
tetsoo Posted January 30, 2020 Posted January 30, 2020 Just received a reponse: problem was on Squarespace end. Solved.
MadOverlord Posted January 30, 2020 Posted January 30, 2020 Having the exact same problem. New items in a product page are not available in product blocks.
visualcreative Posted January 30, 2020 Posted January 30, 2020 I am having the same problem, revised product won't load.
easynow Posted September 2, 2020 Posted September 2, 2020 Just ran into this problem. Is it some kind of caching issue?
Featured Comment Susana_SQSP Posted September 3, 2020 Featured Comment Posted September 3, 2020 Hey everyone, Thanks for posting about this issue and sorry to hear about what you are experiencing! Considering what you are describing, I'd recommend contacting Squarespace Customer Support, so they can take a closer look into this and offer personalized assistance. With this, we will be closing this post.
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